Jeeves - Key Account Manager Key Account Manager São Paulo Sales – Sales - LatAm / Full-time / Hybrid apply for this job Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards. Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi). We are looking for a highly strategic and relationship-driven Senior Key Account Manager to oversee and grow a portfolio of high-value B2B clients in the LATAM region. This role requires a professional who thrives on cross-sell, upsell, retention, and financial product expansion , while providing proactive account support and managing internal escalations. You will be the main point of contact for C-level executives and founders, helping them expand their usage of Jeeves products, solve challenges with a consultative mindset, and strengthen long-term partnerships. A background in SAAS, fintech, hospitality or B2B commercial real estate (e.g. sales of private rooms or meeting spaces) is highly valued. Location : This role is based out of São Paulo, Brazil , and is a full-time position where it is required to come into our office at complexo JK Iguatemi (2-3 days/week). #LI-Hybrid Key
Responsibilities Manage and grow a portfolio of key clients across Brazil. Identify, drive, and execute cross-sell and upsell opportunities to increase share of wallet. Act as the main point of contact for billing, portfolio usage, credit support , and operational follow-ups. Coordinate with credit, risk, and customer success to support complex client needs or escalations. Present and position Jeeves solutions (cards, Jeeves Pay, spend management, stablecoins, etc) to CFOs, Controllers, and finance teams. Manage account performance: track client activity, expansion potential, and risks to revenue. Ensure high levels of product adoption and client satisfaction, driving NRR growth. Maintain a deep understanding of product updates to deliver tailored recommendations. Regularly report on account status and performance to regional leadership. Contribute to quarterly business reviews and expansion planning with clients. Support collections and payment conversations where needed, in collaboration with the finance team. Understand and sell additional solutions
Qualifications Bachelor's or Master’s degree in Business, Marketing, Finance, Hospitality, or related field. 3+ years in key account management or B2B customer success (ideally in fintech, SaaS, hospitality or financial services). Proven track record of expanding accounts via cross-sell and upsell strategies. Experience on fintech or saas platforms selling Strong understanding of B2B products Excellent communication and negotiation skills, with the ability to influence C-level stakeholders. Proficiency with CRMs (e.g., Salesforce, HubSpot), Excel/Sheets, and reporting tools. Fluent in English We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Jeeves Home Page Jobs powered by
Jeeves is an all-in-one corporate spend and expense management platform for businesses in global markets including North America, Latin America, Europe, and the UK. Cash, corporate cards, and cross-border payments all run on the Jeeves proprietary infrastructure which allows companies to spin up their finance function within minutes. Jeeves can handle multiple currencies for payback.
More than 3,000 companies across the world trust Jeeves with their financial payments tack. Jeeves has raised $380 million from Andreessen Horowitz, CRV, GIC, Tencent, Silicon Valley Bank, Stanford University, and Y Combinator to fuel its international expansion.
Our product platform covers the following:
Jeeves Pay: Do you need to send capital calls between US & LATAM? Need cross-border payments that arrive as soon as the same day? Transfer money internationally to over 150 countries at competitive FX rates with Jeeves Pay. Payments arrive as quickly as the same day between North America, South America, and Europe. Credit line options available depending on region.
Jeeves Cards: Equip your team with globally-accepted physical cards for in-person purchases. Ship cards overseas for free or create virtual cards in seconds for secure, online purchases. Prepaid & credit options available depending on region.
Expense Management: Collect receipts through the mobile app, review expenses in real time, and streamline global reporting capabilities - all at no additional cost.
Benefits of the Jeeves Payments and Spend Management global platform include:
-- Free built-in expense management tools
-- No personal guarantees or contracts
-- Unlimited cards and users for free
-- No monthly fees or software fees
-- Competitive cross-border payment pricing
-- Spend and pay in your preferred currencies
-- Business accepted in Brazil, Canada, Colombia, Mexico, the EU, the UK, and the US.
Built for global companies. Loved by finance teams, including a large YC contingent.
Join us today!
Location
São Paulo
Experience
3+ years
Last stage
Growth
Investors
Dileep Thazhmon
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.