Lead, AI Deployment Program - Planhat | Jobylon --> You are using an outdated browser. Please upgrade your browser or activate Google Chrome Frame to improve your experience. × Oh oh! Awesome! Info! {$ msg.text $} 1">({$ msg.count $}) Lead, AI Deployment Program Multiple locations Hybrid I'm interested Multiple locations Hybrid Job Description Build the AI Deployment Engine for Modern Enterprises Planhat is evolving. We are building the place where commercial teams run and automate their most important commercial processes — powered by AI. Our AI Deployment Program ( ADP ) is how we make that real. ADP is our forward-deployed, high-impact team that partners with customers to design, automate, and operationalize complex commercial workflows using Planhat’s AI Platform. This is not traditional Professional Services or a support function. ADP is a strategic growth engine. We are now hiring an ADP Lead to build, scale, and lead this function globally—based in either our US hubs in Los Angeles , New York, or one of our European hubs in Stockholm or London.
The Role As ADP Lead, you will: Own and scale Planhat’s AI Deployment Program as a revenue-generating business unit Build and lead a high-caliber team of AI Deployment Strategists and technical experts Partner with our GTM teams to accelerate enterprise deals Define and Specify enhancements to the core Planhat product offering based on real-world deployments Design repeatable frameworks for deploying AI-driven commercial processes Drive customer outcomes that expand ARR and increase retention Own the P&L of ADP. You will operate at the intersection of: Enterprise sales Process design Product management AI implementation Organizational transformation This role requires both strategic depth and operator-level execution. What You’ll Build Over the next 24 months, Planhat ADP will: Become a core differentiator in the enterprise Increase ACV and expansion velocity Shorten time-to-value and improve GRR and NRR for customers Develop structured deployment methodologies for AI-native workflows Create packaged offerings with clear ROI Be a a multi-million dollar business unit. Together with our team, you will define the model, packaging, team structure, delivery standards and GTM motion. This is a build role. Work with great people Erik Holm CFO Sanna Westman VP of Partnerships Gurprem Sagoo Customer Success Manager Skills &
Requirements What We’re Looking For We’re looking for someone who: Is technical, and AI native. Has scaled a Solutions, Forward-Deployed and Professional Services team in the enterprise Understands AI deployment beyond hype — real implementation, real constraints Can design and standardize complex workflows Is commercially sharp — understands revenue, margin, and leverage Is comfortable owning P&L Can recruit and inspire top-tier talent Thrives in ambiguity and builds structure where none exists Has experience working for top tier management consulting firms leading client engagements hands-on
Bonus if you: Have worked with workflow automation platforms Have built AI-native or automation-driven products or services Have experience moving from “time & materials” to outcome-based models Why This Role Matters We believe the future enterprise is increasingly automated. Companies will run on a spectrum — from human-to-AII-driven workflows to fully autonomous processes. Planhat is building the platform where both coexist. ADP is how we bridge the gap between technology and transformation. This role is critical to that future. Great Place to Work Flexible Work Location Paid Parental Leave Flexible Public Holidays Flexible Working Hours Extended Leave Meet-ups & Workations
About the company Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers’ needs all the way from startup to household name and beyond. Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action. The Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best. Alongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more. And we need curious, daring minds to help us. TOM Culture is what we say, what we do and how we treat people Genuine No corporate BS - just be honest Fearless We are bold - and we play to win Caring Be kind to yourself and others Impactful When you do something, do it right Alberto Lambert | Contact Person Send e-mail I'm interested Planhat Multiple locations | Hybrid Visit website Powered by
Location
Los Angeles
Total raised
$50.0M
Last stage
Series A
Investors
Niklas Skog
CTO & Co-founder
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.