Lead Forward Deployed Engineer

Zep is the context engineering platform for AI agents. We solve one of the hardest problems in production AI: getting the right context to agents at the right time. Our platform builds context graphs from conversations and business data, then assembles personalized, token-efficient context with sub-200ms retrieval. Three lines of code to production.

We're a seed-stage company (YC W24) with 50% month-over-month ARR growth, 240+ customers including Fortune 500s, and a well-capitalized balance sheet. Graphiti, our open-source temporal context graph engine, has 24,000+ GitHub stars and is becoming foundational infrastructure for agent memory.

We’re hiring a Forward Deployed Engineer to own technical delivery for strategic customer deployments, from first prototype to stable production. You’ll work directly with customer engineering teams, ship production code, and turn repeatable patterns into improvements to the product and deployment playbook.

Responsibilities

• Own end-to-end delivery for strategic deployments: scope, design, build, rollout, stabilize.  
• Embed with customer engineers to integrate Zep into real systems: data, APIs, auth, infra.  
• Ship production code: integrations, reference implementations, performance and reliability fixes.  
• Help level up the FDE function: coach newer FDEs on execution, review designs/code when useful, and capture repeatable patterns.

Requirements

• Strong production engineering background. You can own architecture plus implementation.  
• Comfortable working across customer stacks and cloud primitives (AWS or GCP, Docker, networking basics).  
• Fast debugging and strong operational instincts in messy, real environments.