Job Application for Legal Vendor Program Manager at Discord Back to jobs Legal Vendor Program Manager San Francisco Bay Area Apply Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is looking for a Legal Vendor Program Manager to join our growing legal team. In this role, you will own the strategic and operational management of Discord's relationships with outside counsel and other legal service providers. You'll administer our e-billing and matter management platforms, manage outside counsel engagements, enforce billing guidelines, conduct spend analysis, and ensure reporting is accurate and timely. You will drive accountability, cost-effectiveness, and service excellence across Discord's law firm engagements and build the processes and tools that allow our legal vendor operations to scale. You will work closely with Discord's attorneys, Finance, Procurement, and other cross-functional teams. This role reports to the Director, Global Litigation. What you'll be doing Own Discord's outside counsel and legal service provider relationships end-to-end, including requests for proposals, performance tracking, service level monitoring, and spend management against organizational expectations and competitive benchmarks Develop and maintain outside counsel terms of engagement, billing guidelines, secondment agreements, and other documentation to ensure law firm adherence to company requirements Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms, outside counsel cost benchmarking, and ad-hoc legal analytics Drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality in legal vendor management across cross-functional stakeholders Prepare and deliver regular reports to attorneys and Finance on outside counsel spend, vendor performance, and key metrics and trends Own the end-to-end process for onboarding and off-boarding legal service providers, including collaborating with internal teams on conflict and security review and troubleshooting setup and access issues Develop, administer, and enforce cost control strategies, including outside counsel rate structures, annual rate review and negotiation cycles, and alternative fee arrangements What you should have 5+ years of experience in legal operations, legal vendor management, or a related role, including experience at a technology company Hands-on experience with e-billing and matter management platforms; familiarity with invoice review, compliance workflows, and budget alignment processes Proven track record managing law firm and legal service provider relationships, including rate negotiations and billing guideline enforcement Advanced proficiency in Excel, including pivot tables and data visualization Ability to break down complex projects into discrete components and work collaboratively and strategically across all levels of the organization Strong analytical, financial, and contract negotiation skills Bonus points Experience with Brightflag, LawVu, or similar e-billing and matter management platforms Familiarity with Discord and the gaming or online communication industry Experience developing or refining outside counsel guidelines and rate frameworks Experience working with law firms providing legal services outside of the U.S. Experience identifying and implementing AI or automation solutions across legal operations workflows, such as invoice review, matter tracking, or vendor management This role is based in San Francisco with a 2 day per week in-office expectation to support close partnership with our Finance team. The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box, and we're looking for someone who is excited to join the team. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country Phone Location (City) * Locate me Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Add another Why do you want to work at Discord? * LinkedIn Profile Website How did you hear about this job? Are you legally authorized to work in the United States for our Company? * Select... Are you currently located in the US? * Select... Are you currently based in or willing to relocate to the Bay Area for this position? * Select... Are you able and willing to come into our offices at 444 de Haro Ave. a minimum of 2 days per week? * Select... Demographic Questions for Discord Before you hit submit, we have a few optional questions. These help us understand the composition of our broader applicant pool and have no impact on your application or hiring decisions. Your answers are kept secure, pseudonymized, and separate from your application and personal data. By answering, you consent to our use of your responses for the reasons above. If you change your mind later about sharing this information, you can withdraw consent anytime by reaching out to us. Self-identification categories: Gender Identity: A person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth). Race/Ethnicity: A person’s racial or ethnic identity. Sexual Orientation: A person's sexual identity in relation to the gender to which they are attracted. Disability: A person who has a physical or mental impairment which substantially limits one or more of their major life activities. Military Service: A person who has spent time serving in any branch of the military (may be retired or active). Gender Identity Select... Race and Ethnicity Select... Disability Status Select... I consider myself a member of the LGBTQ+ community Select... Military Veteran Status Select... Submit application Powered by Greenhouse
Salary
$144,000 - $144,000
Location
San Francisco Bay Area
Experience
5+ years
Jason Citron
CEO and Co-founder