Linux Support Technician, Manufacturing Operations

Job Application for Linux Support Technician, Manufacturing Operations at Anduril Industries New Linux Support Technician, Manufacturing Operations Atlanta, Georgia, United States Apply Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE JOB As a Linux Support Technician, Manufacturing Operations, you’ll play a critical part in ensuring production operations run smoothly and efficiently. Your primary responsibility will be responding to and resolving production system issues in real-time, leveraging your strong Linux knowledge and troubleshooting skills to unblock a plethora of problems ranging from networking to hardware connectivity on our Group 3 UAS platform: Altius. Working closely with our Production Operations, Manufacturing Engineering, and Software Engineering teams, you will focus on diagnosing problems, curating and documenting troubleshooting workflows, and escalating deeper technical challenges to engineering support. This role combines on-the-ground technical troubleshooting, operational rigor, and proactive process improvement. You’ll act as the first line of defense for keeping production systems up and running, ensuring minimal downtime for critical manufacturing processes. Key to success in this role will be robust Linux systems expertise, strong communication, and strong collaboration skills. You’ll also have opportunities to impact long-term improvements by building tools, scripts, and documentation to streamline future troubleshooting efforts. WHAT YOU'LL DO Provide hands-on, real-time technical support to resolve Linux-based production system issues. Debug hardware, software, and networking faults using diagnostic tools like logs, network traffic analyzers (e.g., Wireshark) Investigate and resolve recurring issues such as system bricking, connectivity problems, and compatibility errors Develop, maintain, and curate documentation, troubleshooting guides, and standard operating procedures (SOPs) for common problems Collaborate with cross-functional teams to escalate complex issues and drive systemic problem resolution Use Bash/Python scripting to build lightweight tools and automate repetitive debugging tasks Advocate for systems/process improvements, and communicate tooling needs to engineering teams responsible for long-term solutions Support production technicians when systems become blocked and ensure seamless handoffs with second-line support (T2 escalation) REQUIRED QUALIFICATIONS 2+ years of hands-on experience with Linux systems in a troubleshooting or support role. Proficiency with Bash scripting/familiarity with Python Strong understanding of diagnostic tools Demonstrated ability to troubleshoot and triage hardware and software issues Experience operating in high-pressure environments where uptime is critical (manufacturing, robotics, IoT, cloud systems, etc.) Effective communication skills with the ability to distill technical findings into actionable plans for technical and non-technical stakeholders Experience collaborating with cross-functional teams in a production or technical support setting Willingness to work production hours and overtime as needed PREFERRED QUALIFICATIONS Familiarity with manufacturing or robotics systems with Linux-based deployments Interest in automation devices, home electronics, or personal projects involving Arduino, Raspberry Pi, or similar technologies Knowledge of hardware troubleshooting, including connectors, harnesses, and pin configurations Experience documenting and curating detailed knowledge bases, workflow tools, or SOPs Exposure to enterprise-scale systems, IoT devices, or environments with similar high-availability requirements A passion for figuring out complex systems, diving deep into logs, and building tools to improve future workflows US Hourly Range $47.11 - $62.01 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection : Anduril covers life and disability insurance for all employees. Generous time off : Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development Commuter Benefits: Company-funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. 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