About the role
Unified Identity Securing Classic and AI Infrastructure Teleport, the AI Infrastructure Identity Company, prepares organizations for an AI future by establishing a unified identity layer for infrastructure, with humans, machines, workloads, and AI agents secured cryptographically with a hardware root of trust rather than vulnerable credentials. By replacing fragmented identity and access management systems with Infrastructure Identity, Teleport scales zero trust across cloud and on-prem environments, eliminating the complexity and risk created by identity fragmentation and credential sprawl. Teleport protects infrastructure from identity attacks, accelerates engineering by reducing infrastructure complexity, and secures non-deterministic agentic workflows. Headquartered in Oakland, CA, Teleport operates globally, with industry-leading customers such as Nasdaq, IBM, Doordash, and Elastic. Our Vision Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future. Why Teleport Teleport addresses the overlooked intersection between cybersecurity and infrastructure—an area companies have historically tried to manage through a fragmented mix of tools like PAM, network-centric controls, and fragmented secrets management. This approach was already inefficient, but it fundamentally breaks down in the era of AI. AI changes the landscape in three critical ways. First, non-human, machine, and AI identities now outnumber human ones, driving massive secrets sprawl while worsening anonymity. Second, anonymity is incompatible with AI workloads: these systems are inherently non-deterministic , operate across many services and environments, and therefore require strong identity, continuous trust, and end-to-end visibility to function safely and correctly. Third, the non-deterministic nature of AI makes reliability and scalability non-negotiable—systems must be resilient, observable, and with access control guardrails, because failures and unexpected behavior cannot be handled with static controls or manual intervention. Solving this problem requires a fundamentally different approach: a unified identity layer that spans machines, workloads, humans, and agents. Identity becomes the security control plane that replaces network location and long-lived secrets as the basis of trust. Ephemeral privileges are critical in this model—privileges must be granted just-in-time, limited to the task at hand, and automatically expire, dramatically reducing blast radius in systems where behavior cannot be fully predicted. Finally, real-time intelligence is essential: in fast-moving, AI-driven environments, access decisions must continuously adapt to context, behavior, and system state, rather than relying on static policies defined in advance. Teleport addresses the growing gap between today’s cyber and infrastructure security posture and what modern, AI-driven systems actually require. As AI systems proliferate, attack surfaces and pathways multiply, giving adversaries unprecedented leverage. The result is an inflection point: without re-anchoring security and infrastructure around identity, real-time trust, and ephemeral privileges, the volume and impact of security breaches will only accelerate. As the Manager of Solutions Engineering for EMEA, you will lead a regional team of Solutions Engineers who serve as the technical heart of our go-to-market motion across Europe, the Middle East, and Africa. You will be the connective tissue between field sales execution, customer technical success, and global SE leadership; building a high-performing team that wins deals, earns customer trust, and provides a strategic interface back to Product, Engineering, and Marketing. The Teleport Solutions Engineering team critically shapes our strategy, ensuring technical success throughout all stages of the customer journey. You will lead and develop a technically proficient team of solutions engineers to deliver an exceptional customer experience. We seek pragmatic, highly technical leaders excited about tackling tough technical challenges. You should be ready to travel to customer sites, eager to engage directly with problems, and capable of building and leading a high performing team. What you'll be doing: Extend and develop a team of Solutions Engineers. Train, coach, mentor, and guide your team toward successful performance, career progression, and personal growth. Coach SEs on both technical depth and sales excellence, including discovery skills, business value articulation, POC strategy, and executive communication. Collaborate with engineering teams from some of the world's most sophisticated technology companies. Assist companies in enhancing their security, compliance, and development experience. Visit our largest customers on-site to demonstrate new features and construct solutions. Conduct structured 1:1s, set individual performance goals, and own career development plans for each SE on your team. Partner closely with regional sales leaders and Account Executives to balance SE utilization, prioritize opportunities, and drive technical win rates across the region. Engage directly with EMEA enterprise customers at the executive and technical architect level to build long-term relationships and ensure technical success post-sale. What you'll bring: Demonstrated experience managing a team of Solutions Engineers or technical customer-facing professionals, with a track record of developing talent and improving team performance. Strong command of the pre-sales motion: discovery, technical qualification, POC design, and connecting technical capabilities to business outcomes. Proven experience managing customer outcomes through various stages of the customer journey, from sales process to onboarding, adoption, and growth. Strong understanding of Linux networking and network security principles. Practical hands-on knowledge of modern cloud-native technologies including Kubernetes, Docker, and Terraform. Hands-on experience with at least one major public cloud provider: AWS, GCP, or Azure. Working knowledge of identity and access management concepts: SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM. Proven track record navigating complex infrastructure deployments at security-conscious enterprise organizations. Strong troubleshooting and debugging skills for server-side software and distributed systems. Fluency in English required; additional European language proficiency (German, French, Dutch, or others) is a meaningful advantage. The