About the role
💬 Accurx is where conversations happen with and about patients. For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. We’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices. Our platform now powers Total Triage to manage patient demand, and Self-Book , which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe , our AI-powered note-taker that drafts medical notes in real-time.
The Role At Accurx, we're building a world where everyone involved in a patient's care can communicate with each other. Right now, our software is used by thousands of NHS organisations to help teams work together and support the care of >65million patients every year. With ambitious plans for the future and exciting product development on the horizon, we’re committed to building with the same care, rigour, and impact that define the rest of our work. That’s where you come in. We’re looking for an experienced Compliance Lead with experience of class I-III medical devices, software as a medical device (SaMD) and AI as a medical device (AIaMD) to help us navigate and implement the
requirements of UK MDR, laying the right foundations for medical device status. This is a high-impact, cross-functional role at the intersection of product, clinical safety, legal, and compliance. Challenges you’ll solve... Technical File Ownership & Submission: Own the structure, development and maintenance of technical files (STED or equivalent) across products, ensuring they are coherent, complete and submission-ready Lead preparation for Approved Body and MHRA submissions, including coordination of inputs, query management and gap resolution Define and implement internal standards for technical documentation, establishing what “good” looks like for submission-ready files Quality Management System Implementation: Lead the design, implementation and continuous improvement of our Quality Management System (QMS), aligned to ISO 13485 (uplift from ISO 9001) Establish and embed core QMS processes, including design controls, change control and CAPA, ensuring they are operationalised across teams Work cross-functionally with Product, Engineering, Clinical, Security and Service Management to embed regulatory
