About the role
Anchorage Digital - Member of People Operations Member of People Operations United States People – People Operations / Full-Time - Remote / Remote apply for this job At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto. Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital , and other offerings. The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. As a leading innovator in financial services, Anchorage is powered by exceptional "Villagers" who embody intellectual curiosity, integrity, and a relentless drive for outstanding results. We are seeking a highly experienced and analytical Member of People Operations to be a pivotal force in scaling our dynamic firm. This role is for a seasoned expert who will not only master our core employee lifecycle processes and HRIS platforms but also strategically contribute to the evolution and efficiency of our global people operations, directly impacting our collaborative culture and commitment to excellence. You will leverage your deep technical expertise and problem-solving acumen to drive significant cross-functional initiatives and foster an environment where every Villager thrives. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of People Operations role: Technical Skills: Applies extensive knowledge across multiple HR domains, particularly in HRIS (Workday/Dayforce) and employee lifecycle management, to independently solve complex operational challenges creatively and effectively across immediate and cross-functional teams. Demonstrates deep expertise in specific areas such as immigration, HRIS implementation, or scalable process design, actively contributing to department strategies, goals, and frameworks to ensure alignment with broader organizational priorities. Develops and refines sophisticated HR systems and processes, leveraging analytical skills to optimize efficiency and user experience for all Villagers. Leverages strong analytical skills to proactively monitor HR data integrity, conduct complex audits, and resolve systemic issues within HRIS (e.g., Workday, Dayforce). Complexity and Impact of Work: Takes extreme ownership of complex HR initiatives, such as global HRIS implementations or significant policy overhauls, selecting appropriate methods and approaches to deliver high-quality, impactful outcomes. Leads and contributes to significant cross-functional People Operations projects with minimal oversight, breaking down large initiatives into manageable tasks while independently assessing trade-offs and priorities. Is accountable for delivering tactical business targets within People Operations that directly impact team efficiency and the Villager experience, proactively ensuring knowledge is shared and processes are scalable to avoid single points of failure. Organizational Knowledge: Monitors industry trends in HR technology, global compliance, and talent management, alongside internal Anchorage objectives, to inform goal-setting and strategic decision-making for People Operations and the wider firm. Understands and clearly communicates how their work in People Operations drives Anchorage’s broader strategic objectives forward, enhancing operational excellence and Villager engagement. Acts as a culture carrier, actively contributing to Anchorage's hiring efforts by providing referrals, conducting interviews, mentoring new interviewers, and participating in recruiting events. Communication and Influence: Mentors more junior teammates within People Operations, helping them align their efforts with department goals and Anchorage’s overall company strategy. Demonstrates leadership across teams and departments to improve collaboration and knowledge sharing regarding HR processes, policies, and system capabilities. Leads and communicates complex ideas and solutions related to HR operational changes, system improvements, or policy updates to get buy-in from diverse stakeholders across the firm. You may be a fit for this role if you have: Expert-level proficiency and hands-on experience with Workday or Dayforce, including advanced configuration, reporting, and module management. Demonstrated mastery of the entire employee lifecycle, with a proven ability to design, implement, and optimize scalable HR processes across diverse organizational structures. In-depth knowledge and practical experience managing complex global immigration processes and ensuring compliance for a diverse workforce. Proven ability to independently solve complex problems, manage significant cross-functional projects with minimal oversight, and proactively navigate ambiguity and roadblocks. Strong understanding of HR compliance, data privacy regulations (e.g., GDPR, CCPA), and best practices in a regulated financial environment. Experience in developing and delivering training programs related to HR systems or processes to varied audiences across a firm. Exceptional analytical skills with the ability to translate data into actionable insights for continuous process improvement. A track record of mentoring junior team members and demonstrating leadership in collaborative, cross-functional environments to drive organizational alignment. Although not a requirement,