About the role
About Rune Rune Technologies is here to revolutionize the status quo of military logistics and sustainment through the deployment of AI-enabled solutions. Combining elite Silicon Valley software expertise with deep operational experience working in and with the Department of Defense, Rune builds cutting-edge software to solve the most critical logistics challenges faced by the U.S. military and its allies. Rune’s flagship product is TyrOS, an advanced software platform to enhance logistics at tactical and operational echelons, providing unified, comprehensive management of inventory, personnel, equipment and distribution. TyrOS integrates critical information for holistic, data-driven logistics decisions, leveraging AI for decision support, predictive analytics and optimization at machine speed. Rune’s mission is to support and enable the military logistics and sustainment communities with software to meet needs for the next fight.
About
the Role Our mission managers are the linchpin connecting our innovative engineering and product teams with our military partners as we execute contracted work. If you excel at building deep, trust-based relationships, translating complex operational needs into actionable product and program strategies, and thriving in high-ownership customer-facing roles, then you’re the ideal candidate for our mission manager team. In this role, you’ll ensure our solutions meet the rigorous demands of modern military logistics – driving success from the remote tactical edge to the highest levels of command. What You’ll Do Work side-by-side with our customers to understand their unique challenges and represent the customer as you work with the Rune engineering team to shape product development. Collaborate cross-functionally with Rune engineering, product, business development and executive teams to ensure each team is engaged and working towards customer success. Be comfortable that no two weeks in the life of a Mission Manager will be the same; be a do-er who wants to understand customer problems and highly technical solutions to those problems. Support deployment of Rune software for testing, evaluation and operational use at government facilities and military bases. Lead training sessions to ensure Rune’s product meets user needs, and to ensure it is being used to have a concrete impact on our customers’ operations. Identify relevant datasets through deep engagement with customer problems and workflows, and work with Rune engineers to integrate this data into product delivery.