About the role
Belong - Move Ins Specialist (Buenos Aires, Argentina) Move Ins Specialist (Buenos Aires, Argentina) Buenos Aires Operations – Operations / Full time (Contract) / Remote apply for this job About Belong We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.
About
the role This job is all about managing speed and being organized; we’re looking for someone who can ensure all move-ins are successful. You will work with the operations and experience teams to ensure our new residents have a seamless experience when preparing for their dream move-in. Role
Responsibilities Own the entire move-in process and act as the main point of contact for new Belong residents. Work cross-functionally with the Operations team to QA and review homes once they are listed to monitor ongoing improvements (if any) to ensure a smooth move-in process once home is loved. Coordinate with external parties to ensure we have all information ready for smooth move-ins (HOA associations, utility companies, etc.) Work cross-functionally with the Experience team to ensure the resident hand-off post move-in is seamless and detailed if there are any follow-up items. About You You are customer-centric: you are able to be empathetic, passionate and helpful when facing our community members. You are a strong communicator: you feel comfortable communicating verbally and in writing internally and externally. You are a proactive problem solver: you are able to expect situations before they are being reported to you and are quick to resolve, leveraging all resources available to you.