Operations Associate, GTM Accelerate (Bangalore)

About the role

Chat with Stripe sales Operations Associate, GTM Accelerate (Bangalore) Stripe logo Jobs Our opportunity Life at Stripe Benefits University See open roles Open mobile navigation Jobs Our opportunity Life at Stripe Benefits University See open roles Close mobile navigation Roles at Stripe Role details Operations Associate, GTM Accelerate (Bangalore) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately. Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure. Working hours: In order to align with the working hours of the APAC Accelerate On Demand’s user base, the working hours for this role will be 7am to 4pm IST. Responsibilities Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates. Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting. Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration. Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes. User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process. Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users. Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback. Who you are We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers. 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments. Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments. Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model. Preferred qualifications Experience in providing technical support or customer implementations. Experience working with financial systems, online payments, or e-commerce platforms. Experience collaborating with cross-functional teams in a fast-paced environment. Experience delivering live technical training to users. Comfortable with debugging API responses and writing API calls. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Team Operations Job type Full time Apply for this role We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply Now Stripe logo United States (English) Australia English Austria Deutsch English Belgium Nederlands Français Deutsch English Brazil Português English Bulgaria English Canada English Français Croatia English Italiano Cyprus English Czech Republic English Denmark English Estonia English Finland English Svenska France Français English Germany Deutsch English Gibraltar English Greece English Hong Kong English 简体中文 Hungary English India English Ireland English Italy Italiano English Japan 日本語 English Latvia English Liechtenstein Deutsch English Lithuania English Luxembourg Français Deutsch English Malaysia English 简体中文 Malta English Mexico Español English Netherlands Nederlands English New Zealand English Norway English Poland English Portugal Português English Romania English Singapore English 简体中文 Slovakia English Slovenia English Italiano Spain Español English Sweden Svenska English Switzerland Deutsch Français Italiano English Thailand ไทย English United Arab Emirates English United Kingdom English United States English Español 简体中文 Products & pricing Pricing Atlas Authorization Boost Billing Capital Checkout Crypto Climate Connect Data Pipeline Elements Financial Accounts Financial Connections Identity Invoicing Issuing Link Managed Payments Payments Payment Links Payouts Radar Revenue Recognition Stripe Sigma Tax Terminal Solutions Enterprises Startups Agentic commerce Crypto Ecommerce Embedded finance Finance automation Global businesses In-app payments Marketplaces Platforms SaaS AI companies Creator economy Hospitality, travel, and leisure Insurance Media and entertainment Nonprofits Retail Integrations & custom solutions Stripe App Marketplace Stripe Partner ecosystem Professional services Developers Documentation API reference API status API changelog Libraries and SDKs Developer blog Resources Guides Customer stories Blog Sessions annual conference Privacy & terms Prohibited & restricted businesses Licenses Sitemap Cookie settings Your privacy choices Coverage transparency More resources Company Jobs Newsroom Stripe Press Contact sales Support Get support Managed support plans CA residents: +1 888 926 2289 Sign in © 2026 Stripe, LLC