About the role
Operations Strategy Associate (Austria) - Voi Technology This website uses cookies to ensure you get the best experience. Voi Technology and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Meta, Youtube, Linkedin, Google Accept these cookies Decline all non-necessary cookies Skip to main content common--header--menu#toggle" data-common--header--menu-target="button" > Career menu Start Our Voiage so far Stories from the Voiage People Our Values Our Leadership Principles Jobs Business Areas Locations Employee Log in as employee Candidate Log in to Connect Homepage voi.com Share page Facebook X LinkedIn Mail Business Operations · Vienna · Hybrid Operations Strategy Associate (Austria) Apply for this job Operations Strategy Associate (Austria) – Full-Time YOUR MISSION AT VOI As an Operations Strategy Associate, you will shape and drive the strategy, execution, and continuous improvement of our in‑field and warehouse operations in Switzerland and Austria. You will support the Fleet organisation to deliver operational excellence across key KPIs and play a central role in successful city launches and long‑term improvement projects. Working closely with local Fleet teams, third‑party logistics providers (3PLs) and central stakeholders, you will directly influence the efficiency, quality, and scalability of our operations in the region. In this role, you will: Define and refine the operations strategy for the market, including logistics partner management, workforce planning, and service design execution. Develop and maintain performance metrics, dashboards, and reporting to monitor in‑field operations and drive accountability across teams. Ensure high‑quality data management, rider analytics and platform management to enable deeper insights, long‑term planning and data‑driven decision‑making across KPIs (e.g. backlog, cost per repair, repair efficiency, uptime). Drive budgeting, forecasting, and performance tracking, ensuring transparency on performance and improvement opportunities. Lead and support PMO‑type operations projects, securing successful implementation across local teams. Contribute to city launches by coordinating cross‑functional planning and execution with both local and central stakeholders. Collaborate with and support Fleet Managers in managing 3PL relationships, including sourcing, contract negotiation, performance monitoring and continuous follow‑up. Act as a bridge between central and local teams, supporting Fleet & Site Managers on execution, ensuring compliance with standards and proactively spotting improvement opportunities to maximise efficiency, revenue and overall success in the region. WHAT YOU NEED TO EMBARK You are a data‑driven operator who enjoys turning complex problems into clear priorities and actionable plans. You thrive in fast‑paced, collaborative environments, can challenge the status quo with structure and evidence, and are comfortable working with stakeholders across different locations and functions. Bachelor’s degree in business, economics, engineering or a similar field, or equivalent experience. 3–5 years of experience in operations, strategy or consulting, ideally from a fast‑paced or scaling environment. Strong analytical skills and experience independently conducting in‑depth data analysis, managing datasets, identifying underlying drivers, and translating findings into clear, actionable insights. Experience managing projects end‑to‑end and driving implementation of improvements together with multiple stakeholders. Ability to manage complex cross‑functional initiatives and align both local and central teams. Professional fluency in German and English, both written and spoken; additional languages are a plus. Experience with SQL or similar is an advantage. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest‑growing scale‑ups. Get “skin in the game” through our employee options programme. Enjoy unlimited free Voi rides and a dog‑friendly office (where applicable). Work together with inspiring, motivated and fun colleagues towards a common goal. Join the micromobility revolution and be part of creating sustainable cities made for living, free from noise and pollution. Business area Business Operations Locations Vienna Remote status Hybrid Employment type Full-time Open positions Graphic Designer (fixed-term) Business Operations · Stockholm · Hybrid Head of Public Policy (UK & Ireland) Business Operations · London Office · Hybrid Operations Associate, Belgium Business Operations · Brussels · Hybrid More jobs About Voi Technology Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 13 countries, serving 8+ million riders with over 400+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain. Diversity Matters As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience. Apply for this job Business Operations · Vienna · Hybrid Operations Strategy Associate (Austria) Loading application form Career site Start Our Voiage so far Stories from the Voiage People Our Values Our Leadership Principles Jobs Business Areas Locations Data & privacy Manage cookies Locations Aalborg Bern Aarhus Munich Frankfurt London Warehouse All locations Business Areas Fleet Operations Research & Development Business Operations voi.com/ Employee login · SSO Candidate Connect login Already working at Voi Technology? Let’s recruit together and find your next colleague. @voiapp.io Log in Applicant tracking system by Teamtailor