About the role
Operations Associate, Belgium - Voi Technology This website uses cookies to ensure you get the best experience. Voi Technology and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Meta, Youtube, Linkedin, Google Accept these cookies Decline all non-necessary cookies Skip to main content common--header--menu#toggle" data-common--header--menu-target="button" > Career menu Start Our Voiage so far Stories from the Voiage People Our Values Our Leadership Principles Jobs Business Areas Locations Employee Log in as employee Candidate Log in to Connect Homepage voi.com Share page Facebook X LinkedIn Mail Business Operations · Brussels · Hybrid Operations Associate, Belgium Apply for this job YOUR MISSION AT VOI As Operations Associate (Belgium), you will be a key player in ensuring smooth, efficient, and high-quality operations across all our Belgian cities. You will work closely with the Belgian Market Operations team and local field and warehouse teams, analysing data and turning insights into concrete actions that improve our service and fleet performance. Reporting to the Country Manager, you will be the bridge between local and central teams, driving continuous improvement in our ways of working and contributing directly to safe, reliable, and sustainable micromobility in Belgium. Your key responsibilities will include: Supporting the Belgian Market Operations and local teams with analysis and follow-up of operational data for in-field and warehouse operations. Planning local logistics, including deployment, collection, rebalancing, and transportation of vehicles. Working continuously with the implementation of product and process optimisation to maximise fleet utilisation while managing cost. Assisting the warehouse organisation with strategic planning, ensuring efficient operations and implementation of standard operating procedures and best practices. Managing relationships with 3PLs and internal teams to secure efficient in-field operations and maximise fleet uptime. Supporting the administration of invoices, approvals, contracts, and follow-up for local operations. Collaborating closely with the wider Market Operations team and acting as the link between central and local teams to drive improvements in our operations and service. WHAT YOU NEED TO EMBARK You are a hands-on, analytical team player who enjoys turning numbers into actions and impact on the ground. You are comfortable working independently, but also thrive in collaboration with a diverse group of colleagues across markets and functions. We believe you will bring: Professional fluency in English, French, and Dutch. Bachelor’s degree in engineering, business, economics, or a similar field (or equivalent experience). Experience working in management consulting, logistics, operations, or a similar analytical/operational environment. Strong skills in analysing large data sets in Google Sheets or Excel; experience with SQL and Metabase is a plus. Experience creating clear, structured presentations in Google Slides or PowerPoint. High analytical ability, strong ownership, and the capacity to adapt quickly to changing priorities and situations. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: Join Europe’s #1 micromobility operator and one of the fastest growing scale-ups. Get “skin in the game” through our employee options programme. Enjoy unlimited free Voi rides and a dog-friendly office. Work together with inspiring, motivated, and fun colleagues towards a common goal. Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution. Business area Business Operations Locations Brussels Remote status Hybrid Employment type Full-time Open positions Graphic Designer (fixed-term) Business Operations · Stockholm · Hybrid Head of Public Policy (UK & Ireland) Business Operations · London Office · Hybrid CRM Automation Specialist Business Operations · Stockholm · Hybrid More jobs About Voi Technology Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 13 countries, serving 8+ million riders with over 400+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain. Diversity Matters As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience. Apply for this job Business Operations · Brussels · Hybrid Operations Associate, Belgium Loading application form Career site Start Our Voiage so far Stories from the Voiage People Our Values Our Leadership Principles Jobs Business Areas Locations Data & privacy Manage cookies Locations Aalborg Bern Aarhus Munich Frankfurt London Warehouse All locations Business Areas Fleet Operations Research & Development Business Operations voi.com/ Employee login · SSO Candidate Connect login Already working at Voi Technology? Let’s recruit together and find your next colleague. @voiapp.io Log in Applicant tracking system by Teamtailor