About the role
Partner Growth/Enablement Manager
Who we are
About Seam
Seam builds the infrastructure that connects software to the physical world through smart device connections. Seam allows software companies to orchestrate operations in physical spaces through everyday experiences like unlocking doors, managing climate, and monitoring properties from anywhere around the globe.
Our customers include property software companies that manage hotels, short-term rentals, apartment buildings, commercial offices, gyms, and co-working spaces. If you’ve ever checked into an Airbnb with a pin code, you’ve probably used Seam without realizing it.
Rather than integrate with every smart device manufacturer in their market, these software companies can complete one integration with Seam to connect to any smart lock, thermostat, or sensor. We also provide all of the UI they need to connect, organize, and manage these devices inside their apps. Our API and prebuilt UI flows are used by our property software customers, the buildings they support (i.e. hotels), and the guests or tenants of those buildings.
Seam is backed by Tiger Global, Root Ventures, YC, founders from WhatsApp, Flexport, and execs at Stripe, Plaid, Fastly, Airbnb, and many more.
About the role
This is an exciting opportunity to lead the architecting/building of the processes that will help our customers ramp as fast as possible and thrive with Seam. You’ll partner closely with sales, product, marketing, and engineering to create an essential piece of our GTM team.
As a Partner Growth/Enablement Manager at Seam, you’ll be the primary point of contact for our customers after implementation with your north star metric being time to 100% of deal value. You will also be responsible for contract renewals, identifying upsell/cross-sell opportunities, and generally customer satisfaction. Since we are a white-labeled/embedded product, you will work closely with our customers’ marketing, sales, and product teams to ensure they are positioning Seam to their customers in the best way to quickly ramp adoption of our products.
