Job Application for Principal Site Reliability Engineer at Copper.co Back to jobs Principal Site Reliability Engineer London Apply Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department Overview: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. Team Purpose: We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate. Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation. Rather than fighting fires, you'll work to prevent them. You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team. You will collaborate closely with the DevOps team, but focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org. Key
Responsibilities: Shape SRE; Define how we think about reliability, observability, and operational excellence. Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets. Scale Through Automation; Champion architectural improvements that enhance both system reliability and deployment velocity. Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully. Drive Technical Excellence; Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement. Lead Through Influence; Partner with engineering and product leadership to embed reliability into our product development lifecycle. Conduct blameless postmortems and drive systemic improvements in incident management. Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability. While this role begins as an IC position, it will play a key part in shaping the future of SRE at Copper Skills and Experience: Essential Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures. Established expertise in observability and incident management. Proven experience in driving organizational Change Excellent communication skills, with a systematic problem-solving approach. Desirable Experience working with production workloads in AWS Experience working in financial services or similarly regulated environments Interest in blockchain based technologies and/or ‘decentralised’ finance Master's degree in Computer Science or Engineering. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters. If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on
the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with
the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. Cultural Interview A Conversation that explores our motivations, values and Communication style, helping us understand how you collaborate and align with our team culture Additional steps may be added based on
the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK
benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate. Create a Job Alert Interested in building your career at Copper.co? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Preferred First Name Email * Phone Country Phone Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have the right to work in the UK ? * Select... Will you now or in the future require sponsorship ? * Select... Are you comfortable with a hybrid working model ? At Copper we work 3 days in office and 2 days from home. Our offices are based in Soho London. * Select... What is your preferred communication style ? Email Phone Call Text message What is the best time of the day to contact you? Morning (9am - 12pm) Early Afternoon (12pm - 3pm) Late afternoon (3pm - 6pm) Please note our talent teams operate primarily within UK working hours. LinkedIn Profile Website GDPR Notice * Select... When you apply to a job on this site, the personal data contained in your application will be collected by Copper Technologies Group "controller", which is located at Blockchain House, 17 Broadwick Street London, W1F 0DE. Your personal data will be processed for the purposes of managing controller's recruitment related activities which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissionable under Art. 6 (1)(f) of Regulation (EU) 2016/697 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the controller which are the solicitation, evaluation, and selection of applicants for employment. Your personal information will be shared with Greenhouse Software Inc., a cloud service provider located in the United States of America and engaged by controller to help manage its recruitment and hiring process on controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from the EU data subjects, the transfer will be subject to appropriate additional safeguards under the Privacy Shield. Your personal data will be retained by Copper Technologies Group as long as Copper.co determines is necessary to evaluate your application for employment. Under the Data Privacy Policy, you have the right to request access to your personal data, to request that your personal data be rectified or deleted and the request that processing of your personal data be restricted. You may also have the right to data portability. In addition you may lodge a complaint with an EU supervisory authority. Submit application Powered by Greenhouse
