About the role
AI Deployment Strategist
At Domu.ai, we're building the agentic infrastructure for the future of the world's largest financial institutions. AI agents that handle millions of live interactions every day for Fortune 500 banks and insurers, end-to-end. Interactions are 3x-ing monthly. We're hitting problems most startups never encounter: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, and building regulatory frameworks in the US.
The role
As an AI Deployment Strategist Lead you'll.....
- Own Domu's client relationships from the moment a client goes live: be the single point of accountability for every enterprise account, holding Domu accountable to results and the client accountable to the plan.
- Run a portfolio of 4–6 enterprise accounts simultaneously and hit net dollar retention above 110%, through proactive upsells framed in client ROI, not reactive relationship maintenance.
- Spot expansion signals early, build the business case, and close expansion revenue without needing the founders in the room.
- Be the connective tissue between product and clients: translate client pain into structured, prioritized product feedback with commercial weight, and translate what product builds into commercial opportunities.
- Hold conversations at the VP and C-suite level. Every interaction has an agenda, documented decisions, and clear next steps.
- Build the systems, templates, trackers, escalation flows that make this role repeatable as we scale. Every account is documented, templated, and handoff-ready.
Why Domu
- Real traction. Post $XXM in revenue, Fortune 500 customers, 12x YoY growth last year
- AI First company with $1M+ revenue per employee.
- Early enough to shape the product, the team, and the culture, and become a key Leader in the company, you will work hand by hand with the founders.
