About the role
Product Lead
At Domu.ai, we're building the agentic infrastructure for the future of the world's largest financial institutions. AI agents that handle millions of live interactions every day for Fortune 500 banks and insurers, end-to-end. Interactions are 3x-ing monthly. We're hitting problems most startups never encounter: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, and building regulatory frameworks in the US.
The role
As a Product Lead you'll.....
- Own the expansion motion across existing Fortune 500 and enterprise clients: identify upsell signals, build the business case, and close expansion revenue.
- Be the connective tissue between product and clients: you'll translate what clients need into product feedback and what product builds into commercial opportunities.
- Lead and systematize the customer success function: create playbooks, define the high bar for client success, and help scale it beyond a single point of failure
- Source, qualify, and develop new market opportunities, new verticals, new geographies, and new partnership channels
- Sit at the intersection of revenue, client success, and strategic expansion. This isn't a traditional sales or account management role.
Why Domu
- Real traction. Post $XXM in revenue, Fortune 500 customers, 12x YoY growth last year
- AI First company with $1M+ revenue per employee.
- Early enough to shape the product, the team, and the culture, and become a key Leader in the company, you will work hand by hand with the founders.
