Product Lead, Growth

requirements, or skills will you be performing on a regular basis? Solve for Customer Value: You'll start every decision by asking how it creates value for our paying customers and learners, identifying and improving their successful behaviors daily. Be Decisive in Ambiguity: You will lead product discovery and definition in a fast-paced environment, making bold calls even when faced with "unknown unknowns". Regulatory Navigation : You will ensure the product is not only engaging but adheres to the complex regulations surrounding apprenticeship levy markets. Roadmap & Backlog Management: You will build and prioritize your own 18 months roadmap, maintaining a balance between technical quality and the speed of delivery. Stakeholder Management : You will partner with the Product Director, Engineering Director, and key leaders within the Learning and Operations departments to ensure your roadmap supports the strategic priorities. What do you bring? Experience : 4+ years as a Product Manager of cross-functional teams that deliver excellent software. Data Modeling: You have a strong background in data modeling and understand how to leverage complex data structures to provide insights and recommendations that drive product strategy AI Mindset : Active curiosity in applying AI/ML to enhance workflows and a belief that AI is our primary engine for delivering outcomes. Multi-Audience : You have a proven track record of shipping products that serve multiple audiences - balancing the

requirements of internal teams (Learning & Ops) to engage and retain our external users (Learners). Agile Mindset : Deep understanding of Agile principles and experience working in Scrum or Kanban frameworks Extra Points: Background in Data Science/Analysis Experience in B2C retention Experience in developing and managing content systems Prior work in a highly regulated industry What is the leadership like for this role? What is the structure and culture of

the team like? Each team at Multiverse has an Engineering Manager, 4-6 Engineers, and a Product Designer. You will also regularly collaborate with User Researchers and Data Scientists to ensure we are building the right product for the right reasons. You will report to the Product Director for the Group. Our culture is one of support, coaching, and facilitation; we empower our teams to drive their own direction and priorities rather than micro-managing. We thrive on open debate, high standards, and continuous development.

Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here . Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy , our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

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