Product Manager

• Product & Project Management:
• Take ownership of the product lifecycle from conception to launch including ideation, coordination, stakeholder management, and measurement of product performance
• Continually refine workflows, methodologies, and deployment processes to amplify efficiency and quality
• Define, measure, and share the important critical metrics to measure the success
• Enterprise-Level Implementations:
• Manage and lead end-to-end enterprise implementations, ensuring system integrations are seamless, scalable, and align with client requirements
• Work with clients to understand their business needs and provide technical guidance on SaaS solution configurations and integrations
• Define and document integration requirements, working with both internal teams and external clients to design custom solutions as needed
• System Integrations & Technical Architecture:
• Lead the integration of our SaaS platform with client systems, including Applicant Tracking Systems, HRIS, calendar, job board, and other enterprise applications
• Design, develop, and implement integration strategies that ensure data flow and system interoperability between platforms
• Troubleshoot and resolve technical issues related to integrations, ensuring minimal disruption to client operations
• Customer Discovery:
• Engage in customer discovery, ensuring an accurate understanding of customer needs, challenges and expectations
• Manage customer relationships, acting as the primary point of contact for all technical queries
• Stakeholder Management:
• Serve as the technical liaison between clients and internal teams, translating business needs into technical requirements and solutions
• Collaborate with Product and Engineering teams to drive product improvements based on client feedback and implementation challenges
• Assist Sales and Customer Success teams with pre-sales activities and post-sales support, providing technical expertise and ensuring customer satisfaction
• Product Ideation & Market Opportunity:
• Deeply analyze customers and business problems to identify the pain points and rapidly create impactful and elegant solutions to specific problems
• Capture and leverage customer feedback and implementation experiences to influence the product roadmap
  Be part of the journey to redefine the lives of blue collar workers

Qualifications:

• 4+ years of experience in product management or consulting
• 1+ years of experience successfully working with technical teams
• Proficiency in integration technologies such as APIs, JSON, XML, and middleware solutions
• Excellent project management skills, with the ability to handle multiple complex projects simultaneously
• Strong problem-solving and troubleshooting skills, with the ability to think critically and creatively to resolve technical challenges
• Strong understanding of B2B SaaS platforms, cloud technologies, and enterprise software integrations (e.g., ATS, HRIS, databases)
• Exceptional communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Excellent client and stakeholder management skills
• Familiarity with enterprise IT environments, security protocols, and compliance standards is a plus

We'd especially love to speak with you if:

• You have extensive cross-functional technical integrations and systems experience in the B2B SaaS space; bonus points for experience in a hyper-growth startup or HR Tech industry
• You have worked at a very fast-growing startup
• You have successfully worked in a remote and distributed team environment

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