Job Application for Product Manager, EU Business Banking at Monzo Back to jobs Product Manager, EU Business Banking Barcelona Apply đ Weâre on a mission to make money work for everyone. Weâre waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! Weâre not about selling products - we want to solve problems and change lives through Monzo â€ïž đBarcelona, Spain | đ° Base salary for this role is depending on experience + benefits | Hybrid model: 3 days a week in the office â Our Business Banking team Business Banking is on a mission to make money work for small businesses around the world. Since launching in 2020, Monzo has grown to be the bank of choice for over 800,000 UK businesses - voted by our customers as Britainâs recommended business account for overall service quality. This is an exciting role for a product manager who loves getting close to customers, understanding local market nuance, and using that insight to improve product-market fit. Youâll focus on helping Monzo succeed in our European markets by working cross-functionally with user research, data science, and marketing to identify the biggest customer and business opportunities, and working with teams across Monzo to solve them. Youâll sit at the intersection of expansion, growth and new feature development. That means deeply understanding customer needs in specific markets, spotting where our proposition needs to be adapted, and driving the changes that will have the biggest impact on customer outcomes and business performance. đYouâll play a key role by⊠Helping Monzo find stronger product-market fit in our European markets. Youâll balance growth, expansion, and feature iteration to tailor our proposition across specific European markets. That means youâll: Build a deep understanding of customer needs, behaviours and pain points in specific European markets Develop a strong view of local market context, including customer expectations, competitive dynamics and product nuances Work closely with data and user research to identify the biggest opportunities and challenges in each market Partner with engineering, design, research, data, and marketing to shape and deliver localisations, product improvements and market-specific changes Collaborate with teams building globally-used products to make sure our proposition works for local customers too Define clear problems to solve, prioritise effectively, and focus on the opportunities with the highest potential impact Run experiments, test quickly, and use evidence to iterate on solutions Track performance against goals and use data to understand what is and isnât working đ€© Weâd love to hear from you if⊠Youâve shipped high-quality digital products in a fast-moving environment. Even better if you have experience in growth, expansion, or new market focussed product roles You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done Youâre highly customer-focused and know how to turn insight into practical product changes You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. Youâre comfortable using both data and research to identify opportunities and make decisions You enjoy working across discovery and delivery, from understanding problems to testing solutions in market Youâre able to work autonomously and make progress in ambiguous spaces You get people inspired by the product vision and you share the right context with the right people at the right time. Youâre excited by experimentation, and have strong instincts for how to learn quickly You work well with a wide range of partners and disciplines to get things done You can balance local market needs with the realities of working within a broader global product organisation You care about delivering meaningful customer and business outcomes, not just shipping feature Youâre excited by what weâre doing at Monzo đ The application journey has 3 key steps Recruiter Call (30 minutes) Initial Call (45 minutes) with the hiring manager Final Loop (2 hours 45) consisting of x3 interviews consisting of a Project Walkthrough, Case Study and Leadership inverview. Our average process takes around 5-6 weeks but we will always work around your availability. Youâll hear from us throughout the application process, but if youâve got any questions, please reach out to . You can also use this email address to let us know if thereâs anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Weâll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you donât miss out. If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. Weâll be sure to communicate this with you and keep you updated. đWhatâs in it for you đ°Base salary range for this role is depending on experience + benefits đBarcelona, Spain â° We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. đLearning budget of âŹ1,200 a year for books, training courses and conferences #LI-RP1 Equal opportunities for everyone Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf đ Please confirm your Work Authorisation Status * Select... đșđž Are you a US tax resident? * Select... đ Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice (linked below) and confirm that you have. * Select... đ Candidate Data Privacy Notice . If youâd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. đ€ Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. For more information on how we'll use this data, please read our candidate privacy notice . By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select... 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Salary
$60,000 - $180,000
Location
Barcelona
Gary Hoffman
Chairman
Diana Layfield
Chief Executive