About the role
We are looking for a Product & Ops Lead with a strong background in ML/AI workflows to be the primary face of Sieve to our customers, top AI labs building frontier models. We are seeking a natural relationship builder, who is already plugged into the AI lab ecosystem, to manage our most important accounts, drive revenue expansion, and translate customer needs into internal priorities. This role is critical as it sits at the intersection of product, applied research, and customer engagement.
What will you be doing?
- Own and grow relationships with Sieve's top AI lab customers end-to-end, from onboarding through expansion.
- Serve as the technical point of contact, understanding customer data pipelines, model training workflows, and how Sieve's datasets fit into their stack.
- Translate customer feedback and requirements into clear internal briefs for engineering and data ops.
- Drive renewals and upsells by identifying new dataset needs and partnership opportunities within existing accounts.
- Contribute to sales processes for new customers including demos, technical scoping, and proposal development.
