R&D, Manager - AI Python Frameworks

Job Application for R&D, Manager - AI Python Frameworks at Gong.io Back to jobs New R&D, Manager - AI Python Frameworks Tel Aviv Apply Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. We’re looking for an Engineering Team Lead, who will be responsible for the foundational infrastructure framework used by all Gong engineering teams to build, deploy, and operate AI agents safely in production. We are building the "operating system" for AI at Gong, covering agent sessions, memory management, tool orchestration, durable execution, and multi-tenant isolation. You will lead a high-impact team of 3-4 engineers to create the runtime and platform that defines the future of autonomous enterprise intelligence. You’ll Own: Agentic Framework Architecture : Designing and building Gong’s internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems. Evaluation and Quality Systems : Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure. Team Leadership & Mentorship: Leading a squad of 3-4 senior engineers, fostering a culture of technical excellence, and managing end-to-end delivery in a fast-paced environment. You will spend approximately 50% of your time hands-on, architecting core systems and reviewing code, and 50% leading the team, mentoring engineers, and aligning with cross-functional stakeholders. Observability, Monitoring, and Guardrails : Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage. Developer Enablement Platforms : Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards. Cross-Language Integrations : Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within Gong’s broader backend ecosystem. You’ll Solve: Agent Lifecycle and Orchestration Complexity : Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems. AI System Reliability at Scale : Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products. Evaluation and Drift Challenges : Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems. Platform Adoption Friction : Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls. You’ll Impact: Company-Wide AI Enablement : Empowering every engineering team at Gong to build agent-based solutions faster, with higher quality and confidence. Foundational AI Infrastructure : Establishing the core frameworks, evaluations, and observability standards that all AI agents at Gong will rely on. AI Safety and Quality Bar : Raising the bar for how AI systems are evaluated, monitored, and governed across the company. How You’ll Succeed Here: 8+ years of backend engineering experience, with strong system design and platform-building expertise. Tech leadership or team leading experience is an advantage. Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently. Hands-on experience with agentic systems and frameworks such as LangChain, LangSmith, ADK , or equivalent agent orchestration platforms. Strong understanding of AI evaluation methodologies, including agent evaluations, prompt evaluation, regression testing, and quality monitoring. High proficiency in Python for building production-grade AI frameworks and services. Familiarity with Java and experience integrating backend platforms or tooling into Java-based systems. Experience building observability, monitoring, or platform tooling for distributed systems. Strong analytical skills and the ability to reason about complex, evolving AI-driven systems. Experience with cloud platforms and scalable microservices architectures. Excellent communication skills and a strong platform mindset, with experience enabling multiple teams. *We operate in a flexible hybrid work model. What Makes Engineering at Gong Unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make sound decisions, and build products that create meaningful impact. We call this “Own. Solve. Impact.” For our engineers, this means it’s not just about writing code. You are involved in and able to influence the entire process to create the best possible product. If you’re curious to discover Gong’s dynamic and challenging environment, what are you waiting for? Don’t delay—submit your application today. Who knows, maybe there’s a Gongster in you! We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a workplace, we'd love to see you with us. To review Gong's privacy policy, visit for more details #LI-MK3 Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country * Phone * Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Data Privacy & Protection * Select... Gong will collect and use your personal data (e.g. - name, email, resume info) to evaluate your application for employment. Gong will save your personal data for up to 2 years in order to consider you for other, future potential job opportunities. We are happy to delete your data upon request. For a list of personal data categories, how Gong uses your personal data, and rights you have to your personal data, please visit Gong’s Job Candidates Privacy Notice, available at Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Gong.io’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by Greenhouse