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Gotrade (YC S19) hiring Relationship Manager (Client Success / Account Management) in Jakarta, Indonesia | LinkedIn Skip to main content LinkedIn Relationship Manager (Client Success / Account Management) in San Jose, CA Expand search This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Jobs People Learning Clear text Clear text Clear text Clear text Clear text Sign in Join now Relationship Manager (Client Success / Account Management) Gotrade (YC S19) Jakarta, Indonesia Apply Relationship Manager (Client Success / Account Management) Gotrade (YC S19) Jakarta, Indonesia 2 weeks ago Over 200 applicants See who Gotrade (YC S19) has hired for this role Apply Save Report this job Use AI to assess how you fit Get AI-powered advice on this job and more exclusive features. Am I a good fit for this job? 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Direct message the job poster from Gotrade (YC S19) Anastasia Debby Anastasia Debby AHCA | CHRP | Senior HR Professional 🚀 Relationship Manager (Client Success / Account Management) – Work with Gotrade’s Prestige Clients A LITTLE ABOUT US 🤔 At Gotrade, we’re on a mission to make investing simple, engaging, and accessible for everyone in Indonesia. We believe great investing experiences aren’t just built through technology — they’re built through trust, communication, and strong relationships . As our user base grows, we’re expanding our Prestige client program to better support our most engaged and high-value users. This is where you come in. ABOUT THE ROLE 🎯 We’re looking for a Relationship Manager who is confident, personable, and thrives in a client-facing environment. You’ll work closely with Gotrade’s Prestige clients , building relationships, maintaining regular communication, and helping them stay engaged and confident in their investing journey. This role is ideal for someone who enjoys working with people, communicating clearly, and influencing client behavior — while building deeper exposure to financial markets and investing. 📍 Location: Full-time, on-site in Jakarta 💼 Key Responsibilities Build and maintain strong relationships with Gotrade’s Prestige clients. Proactively reach out to clients via WhatsApp, calls, and other channels. Provide guidance and support to help clients navigate Gotrade’s platform. Encourage client engagement and activity through consistent communication. Understand client needs and tailor interactions to improve satisfaction and retention. Handle client questions, concerns, and feedback in a professional and timely manner. Work closely with Product, Marketing, and CX teams to improve user experience. Maintain accurate records of all client interactions in CRM systems. 🔍 Ideal Candidate Profile Strong communicator who is confident speaking with clients and building rapport. Enjoys interacting with people and maintaining long-term relationships. Professional, presentable, and comfortable in a client-facing role. Experience in account management, customer success, banking, insurance, or advisory roles . Able to explain financial concepts clearly (no need to be highly technical). Commercially aware and comfortable encouraging client activity. Organized, proactive, and reliable in follow-ups. Strong English communication skills (spoken and written). 💪 Requirements 2–5 years of experience in client-facing roles (Account Manager, RM, Customer Success, Banking, Insurance). Experience handling clients, targets, or relationship portfolios. Familiarity with investment products (stocks, funds, or similar) is a plus. Candidates from banks, insurance firms, or investment platforms are highly preferred. Experience using CRM tools or client communication tools is a plus. Bachelor’s degree in any relevant field preferred. Why You Should Join Us 🚀 ✔ Client-Facing Impact – Work directly with Gotrade’s most engaged and high-value users. ✔ Growth Opportunity – Build strong experience in fintech, investing, and client management. ✔ Supportive Team – Join a dynamic, collaborative team that values communication and initiative. ✔ Real Ownership – Your relationships directly impact user retention and growth. If you enjoy working with people, building relationships, and growing in a fast-moving fintech environment , we’d love to hear from you. 👉 Apply now and grow your career with Gotrade. Show more Show less Seniority level Associate Employment type Full-time Job function Research, General Business, and Information Technology Industries Financial Services Referrals increase your chances of interviewing at Gotrade (YC S19) by 2x See who you know Get notified about new Account Manager jobs in Jakarta, Indonesia . 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