About the role
We're building a category-defining AI product in the insurance space with potential to unlock $10B+ in revenues — and we’re looking for a Senior AI-First Product Manager to help lead the charge. This is not for someone learning AI on the side — this is for someone who lives and breathes AI, understands how to ship fast, and is obsessed with customer experience, agent productivity, and product-market fit.
Key Responsibilities:
- Define and evolve the product roadmap for an AI-native health insurance sales assistant.
- Stong experience and expertise in Prompt Engineering.
- Bring first principles thinking to product development — obsess over the user journey, the agent pain-points, and the metrics that matter.
- Prioritize features that drive sales conversions, reduce agent effort, and differentiate us from anything else in the market.
- Collaborate with AI engineers to define use-cases, conversational flows, and sales playbooks powered by LLMs
- Own prompt iteration, testing, and success benchmarks — you should be hands-on in evaluating outputs and improving them daily.
- Build AI workflows that don’t just respond, but sell — guiding users from interest to conversion like a top 1% salesperson.
- Work closely with design, engineering, and compliance to ensure conversations are persuasive, empathetic, compliant, and business-aligned.
- Run tight build-measure-learn loops. Be the voice of speed and clarity in the team.
- Set up feedback loops from users (internal agents and external customers), measure funnel drop-offs, and identify moments to optimize.
- Define product-level evaluation criteria: conversion rate, response quality, lead qualification accuracy, user satisfaction, etc.
