Senior CRM Manager

Senior CRM Manager - Marley Spoon This website uses cookies to ensure you get the best experience. Marley Spoon and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy . Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content common--header--menu#toggle" data-common--header--menu-target="button" > Career menu Start Jobs Employee Log in as employee Candidate Log in to Connect Homepage marleyspoon.com Share page Facebook X LinkedIn Mail Marketing · Lisbon Office · Hybrid Senior CRM Manager Join Marley Spoon as Senior CRM Manager and help turn CRM strategy into thoughtful, high-performing campaigns that strengthen customer engagement and drive growth. Apply for this job Drive Growth Through CRM We are looking for a Senior CRM Manager to help turn CRM strategy into thoughtful, high-performing customer experiences across markets. In this role, you will help shape how customers engage with our brand across the lifecycle , translating strategy into campaigns and journeys that are timely, relevant, and built to perform. Working across channels such as email, push, SMS, and more, you will partner closely with teams across the business to create customer communications that do more than land — they drive measurable impact. What You’ll Do This role sits at the intersection of customer experience, performance, and execution. Working closely with the Head of CRM and cross-functional partners, you will help bring lifecycle initiatives to life across markets and continuously improve how we connect with customers over time. You’ll focus on: executing and optimizing CRM campaigns across channels including email, push, SMS, and more translating business priorities into customer-facing journeys and communications using performance insights to improve engagement, conversion, and retention supporting testing and experimentation across the customer lifecycle helping r efine CRM processes and ways of working as the function continues to grow What We’re Looking For You bring strong CRM or lifecycle marketing experience in a B2C environment, along with a clear sense of how thoughtful customer communication can support both brand and commercial goals. You likely have: hands-on experience managing multi-channel CRM campaigns confidence using data and performance insights to guide decisions strong attention to detail and a high bar for execution experience working cross-functionally with creative, brand, or commercial teams a proactive, collaborative approach and an interest in building better customer journeys over time