About the role
Job Application for Senior Data Analyst, Financial Health at Monzo Back to jobs Senior Data Analyst, Financial Health London Apply đ Weâre on a mission to make money work for everyone. Weâre waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ď¸ đCardiff, London or Remote (UK) | đ° ÂŁ76,000 to ÂŁ95,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing About our Financial Health Team: We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty. As a Senior Data Analyst, youâll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. Weâre looking for an experienced Senior Data Analyst with hands-on experience who can bring fresh thinking and new ways to inspire the team and our customers. What youâll be working on: As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. Youâll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensure our operational processes are well controlled and we meet regulatory requirements. At Monzo we believe thereâs a better way to do banking - we care deeply about our customers, are innovative and execute quickly. Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. Your day-to-day: Generate insights that can drive the direction of our Financial Health strategy through proactive analysis Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life Work and advise on Financial Healthâs global expansion strategy Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects to improve the accuracy, efficiency and accessibility of our data Locations & flexible working Our main tech hub is in London, but our data teams are based all over the UK â from Brighton to the Western Isles. We love meeting in person, but thereâs no pressure to come into the office, even if youâre nearby. Youâll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. Youâll have the freedom to work in a way that fits your life, whether thatâs school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! đź Our technology stack: Our Data team 's mission is to Enable Monzo to Make Better Decisions, Faster At the core of this mission sits our data platform. We're great believers in powerful, real-time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re-usability â all our data lives in one place and is made available via our data warehouse in Google BigQuery. We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them): Google Cloud Platform for all of our analytics infrastructure dbt and BigQuery SQL for our data modelling and warehousing Python for data science Go to write our application code AWS for most of our backend infrastructure You should apply if: What weâre doing here at Monzo excites you! You are passionate about using data to improve and inform business decisions Youâre motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions Youâre excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business Youâre as comfortable getting hands-on as taking a step back and thinking strategically You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same You have a solid grounding in SQL Experience in Financial Health is a plus, but not required. We're on the look out for L40 Senior Data Analysts at the moment, you can read more in our Data Progression Framework The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call 45 minute initial call Take home task 2 x 1-hour video calls, including a technical case study Our average process takes around 3-4 weeks but we will always work around your availability. Whatâs in it for you: đ° ÂŁ76,000 to ÂŁ95,000 + Incentive Awards tied to your performance + Benefits âď¸ We can help you relocate to the UK â We can sponsor visas đThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). â° We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. đLearning budget of ÂŁ1,000 a year for books, training courses and conferences âAnd much more, see our full list of benefits here #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Where would you like to be based? * Select... Are you a US person? * Select... A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident đ Please confirm your UK Right to Work status. * Select... We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. đ Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice (linked below) and confirm that you have. * Select... đ Candidate Data Privacy Notice . If youâd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. đ¤ Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. For more information on how we'll use this data, please read our candidate privacy notice . By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select... Do you identify as transgender? Select... What's your sexual orientation? Select... Do you identify as having a disability? Select... 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