Senior Implementation Manager | Stream Solutions Solutions Overview Improving resilience today Pay Track Budget Rewards Concierge Planning for the Future Claim Score Education Achievements Building Long-term Security Workplace Savings Tax Coach Industries Enterprise Construction Education Food Service Healthcare Manufacturing Retail Support Services Transport Travel SMB Resources All Resources Impact Newsroom Help Center Company
About Us Awards Careers Licenses & Compliance Our Partners Trust Center Employees Download Stream App overview Help Center Login Book a Demo Back to Jobs Senior Implementation Manager Delivery | Arlington | Hybrid Apply for this Job The Company: Stream was founded with the mission to provide fair financial tools to the everyday worker. Offered through destination employers like Dollar General, Hilton, Burger King, Popeyes and Crate & Barrel, our award-winning platform helps over three million people to earn, learn, save, spend and borrow on their own terms, all in one smartphone app. Stream is unique: VC backed and growing at scale, but with a social conscience. Some of the world's leading impact funds were our founding investors, and we operate on a social charter, which means every product and service we create must measurably improve financial wellbeing. You’d be joining a team of over 200 passionate, ambitious people across Europe and the USA, building a category-defining product, and united by that same mission. The Opportunity As a Senior Implementation Manager, you will be instrumental in expanding the capacity and capabilities of the Stream US Implementation team. Your primary focus will be leading the end-to-end delivery for our mid-tier and large enterprise clients from the initial Sales and Solutioning phase through to Launch and Hypercare. This role is instrumental in delivering a seamless implementation experience for our clients before executing a smooth transition to our internal Client Success teams for ongoing management. What you'll be doing: Lead enterprise and mid-tier launches: Take the lead on our biggest Tier 1 and Tier 2 accounts. You’ll work with both project and executive-level stakeholders to ensure every launch meets their expectations and enables access to Stream’s financial wellbeing tools for their employees. Implement new integrations: As we grow, so does our tech exposure. We regularly run into the need to build new software integrations. You’ll work with our solution designers and engineers to test and roll out new technical integrations, making sure our solution works perfectly with the platforms and systems our clients use. Navigate our partners: Partnerships are often key to our success. Navigating these relationships and understanding how to achieve the goals and objectives of all involved parties is critical to
the role. Scale our work: We need to be efficient to hit our growth targets. You’ll help build the processes that allow our team to launch more clients, faster, without losing our high standards. Manage and mitigate risk: You’ll spot blockers early and clear them, keeping our ambitious timelines on track. You navigate obstacles pre and post launch to ensure successful onboarding and adoption
Who we are looking for Implementation experience: You’ve spent 5+ years leading complex implementations for large companies. Stakeholder management and strong objection handling experience is a must. Technical understanding: You’re comfortable talking about data integrations, APIs, SFTP, and other operational processes. You understand analytics and can navigate basic SQL and other BI tools to help build analytical queries. You embrace AI to improve your daily tasks and develop better outcomes Scale-up energy: You love a fast-paced environment and enjoy the challenges of a growing company. Engaging in the details is a must. Industry knowledge: Experience with Fintech, Banking, Payroll, or Workforce Management systems is preferable Team player: You enjoy collaborating and helping others. You’ll work alongside our current team members to lend a hand or advise on best practices. Your roadmap for success Within 1 Month: Get a full handle on the Stream product, our partners, our integrations, and our 2026 growth plans. Shadow a Mid-tier or Enterprise launch with
the team to learn our processes. Understand how we move from Sales to Delivery to Client Success, and how you fit into that journey. Within 3 Months: Successfully lead your first client from signature to a successful "Go-Live." Take charge of a project to improve a specific part of our process—like making client training easier or speeding up data setup. Become the internal expert on a specific new integration partner, helping the rest of
the team understand how it works. Within 6 Months: Manage a full portfolio of our Mid-tier and Enterprise clients. Design and roll out at least one new process that helps us improve execution and meet our growth goals. Be a key part of our team, helping to onboard and support new team members as we continue to expand. Work closely with Product and Engineering to provide real-world client feedback on how we can improve our product and integrations Standing out: Be a self-starter and manage upward. Independently drive execution and escalate critical decisions or risks appropriately. Become a mentor and to direct team members and others across the US organization Evolve into a trusted strategic voice to internal groups including Sales, Engineering, Client Success, and external partners. Location: We operate a hybrid working policy; 3 days a week from our Arlington, VA office. Salary: Starting from $125,000 - 140,000 (dependent on experience)+
Bonus + Equity
Benefits: - 10 Days vacation increasing to 15 days after one year of service in addition to federal holidays, as well as flexible time off allowances for any ad-hoc childcare/family/caring needs - 12 weeks paid Maternity Leave and 2 weeks paid Paternity Leave for employees with over 12 months service - Health, dental and vision
benefits (a number of these
benefits are paid in full for the employee) - Swanky equipment - from the latest Apple MacBooks to 34” monitor delivered to your home office. - We want to invest in you financially, so we have a 401K program And of course, the best benefit of all, access to Stream! At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status. You are applying for Senior Implementation Manager Delivery | Arlington | Hybrid Personal Information First Name* Last Name* Email* Phone (optional) Upload Documents Resume/CV* Drag a file or upload Cover Letter (File) (optional) Drag a file or upload Cover letter (optional) Consent Stream Privacy Notice for Employees, Workers and Contractors Yes, Stream can contact me directly about specific future job opportunities. Submit Application
Benefits Employee
benefits Annual leave Paid leave for volunteering Parental leave Private healthcare Sabbatical Subscription to Calm 401K Annual leave Paid leave for volunteering Parental leave Private healthcare Sabbatical Subscription to Calm 401K Celebrating and supporting our differences Read our values *Lorem ipsum dolor sit amet, consectetur adipiscing elit 3M+ workers 2,000+ brands 10M+ monthly transactions Solutions All Solutions Achievements Budget Claim Coach Pay Rewards Concierge Track Workplace Savings Industries Enterprise SMB Construction Education Healthcare Food Service Manufacturing Retail Support Sector Transport Travel Company
