About the role
About
the Role at RobCo At RobCo, we develop AI-powered robotic systems that make industrial processes more autonomous, efficient, and scalable. Our Autonomous Manufacturing Platform combines modular industrial hardware with physical AI, enabling rapid deployment and continuous optimization in real production environments. With locations in Munich, San Francisco, and Austin, and backed by leading investors such as Lightspeed, Lingotto Innovation, and Sequoia, we are working to redefine industrial automation. At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious (Senior) Robotics Support Specialist (m/f/d) to help us establish RobCo as leading provider of automation solutions. You will be the driving force behind the successful maintenance and servicing of our systems. Your technical expertise and commitment ensure our customers remain satisfied in the long term. Your
Responsibilities Maintain and replace components on existing systems and perform troubleshooting to quickly restore production capabilities. Optimize robotic systems in our modern Robflow no-code programming interface – from fine-tuning positions to adjusting processes based on your insights. Provide remote support for customer systems, including diagnosis, problem-solving, and guidance on technical questions. Proactively assess processes to identify potential issues early and collaborate with Product Development and Solution Engineering – your feedback is crucial to making future systems even better. We're looking for someone who has: Technical Expertise: Education in automation technology, e.g., as a mechatronics technician, electronics technician, mechatronics engineer, or a comparable qualification. Experience and Passion: Initial experience in commissioning or maintaining automation solutions or similar technologies – and a genuine enthusiasm for innovative technical challenges. Mobility and Customer Focus: You hold a valid driver’s license, enjoy traveling – approx. 70% across Germany – and love supporting customers on-site. You ensure our systems run reliably, understand customer needs, and actively contribute to successful projects. Structured Working Style: Precise documentation and clear communication come naturally to you. Team Spirit and Problem-Solving Skills: You enjoy collaborating with different departments and finding pragmatic solutions that comply with standards or set new benchmarks. Language Skills: Excellent German and good English skills complete your profile.
