About the role
About the Company Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond. Security at Valon Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans. In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture. Valon offices are located in New York City and San Francisco, but we fully support remote work! About the Role We are seeking an experienced and skilled Senior Security Operations Engineer to join our growing team! As a key security member at Valon, you will help scale and strengthen enterprise security operations, protecting our systems, networks, and data as the company continues to grow. This position requires a deep understanding of security technologies, threat detection and response, risk assessment, and the ability to collaborate with cross-functional teams including IT, Engineering, and Business partners. You will help ensure security is embedded across our environment and that we continue to safeguard our most critical assets and maintain the trust of our customers and stakeholders. Responsibilities Manage and optimize security tools such as email security, DLP, SIEM, IDS/IPS, EDR, threat intelligence platforms, and other tooling Design and implement AI-enabled workflows to scale enterprise security and threat operations Monitor and manage security alerts and incidents, analyze data, and respond to security events Conduct in-depth analysis of security events and vulnerabilities to identify root causes and recommend corrective actions Assist in vulnerability assessments and penetration testing activities including remediating security vulnerabilities Collaborate with other teams to ensure the effective integration of security controls across the organization including IT infrastructure and applications Develop, implement, and enforce security policies, standards, and procedures to ensure the confidentiality, integrity, and availability of systems and data Support operational activities including security reviews, vendor security, issue remediation, security awareness and training, and other processes Support audit and compliance activities for various security domains Ideal Background Proven experience in a security analyst, engineer or related role, with a focus on enterprise / IT security, threat detection and response, vulnerability management, and/or risk assessments In-depth knowledge and implementation of security technologies, including email security platforms, DLP, IDS/IPS, EDR, SIEM/SOAR, CASB, firewalls, vulnerability management tools, threat intelligence platforms or related Strong understanding of networking protocols, system administration, infrastructure security or related domains Experience with cloud security and environments (GCP, AWS) Demonstrated experience leveraging AI and automation to improve the efficiency and scalability of enterprise security operations and threat management. Ability to work autonomously, lead projects, and navigate complex efforts Ability to foster strong relationships and partner with stakeholders to drive results Excellent communication and collaboration skills, with the ability to explain complex security concepts to technical and non-technical stakeholders Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts) Experience or exposure to startup environments is a plus Minimum Qualifications Minimum of 5 years as a security engineer or similar with relevant responsibilities and background Bachelor's degree in Computer Science, Information Security, Technology, or a related field Relevant security certifications (e.g., CISSP, CISM, GIAC, CEH or similar) Knowledge of cloud environments Experience with security technologies (SIEM/SOAR, EDR, IDS/IPS, vulnerability tools or similar) Benefits Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! Generous time off: flexible paid time off, sick days, and 11 company holidays Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
