About the role
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more. The Platform function at Perk builds the foundations that the rest of the company depends on. We own the shared infrastructure, core services, and developer tooling that enable product teams to move fast without breaking things. Our work is often behind the scenes, but its impact is everywhere: reliability, scalability, security, and developer experience. We solve hard, systemic problems, make deliberate trade-offs, and hold ourselves accountable for the long-term health of the platform. If you care about leverage, clean abstractions, and building things other engineers actually enjoy using, you’ll feel at home here. As an Individual Contributor in the Platform function at Perk, you’ll work on the systems that other engineers build on top of every day. That means core services, shared libraries, infrastructure, and developer tooling that need to be reliable, scalable, and quietly dependable. This role is about leverage, not tickets. You’ll spend your time solving cross-cutting problems, designing clear abstractions, and making trade-offs that optimise for the whole company, not a single team. Success here looks like fewer, less impactful incidents, faster development cycles, and other engineers barely noticing the platform because it just works. We are seeking a skilled Senior Site Reliability Engineer (SRE) with experience in AWS, Serverless, Monitoring, and Observability to join our team. Responsibilities: Design, build and maintain scalable, and reliable cloud infrastructure in AWS Define and implement observability strategy across our multi-company organization, establishing consistent standards, tooling, and practices that scale Collaborate with engineering teams across our organisation to establish shared infrastructure patterns and standards, ensuring systems are well-observed, reliable, and scalable Improve incident management maturity by improving detection capabilities, response processes, and reliability metrics Participate in our on-call rotation, and resolve production issues Requirements: Experience with AWS services such as ECS, S3, RDS, Lambda, CloudFront, etc. Experience designing and implementing observability solutions (metrics, logs, traces, APM) at scale Experience with Docker, ECS, or similar containerisation technologies Experience using languages such as Python, NodeJS Strong experience with Terraform, including module development, and managing multi-account deployments Track record of improving reliability metrics (MTTD, MTTR, SLOs), and incident management processes Advantageous but not essential: Experience with Datadog, CloudWatch Experience with serverless architectures, and modern CI/CD tooling (GitHub Actions, etc.) Experience working in large engineering organisations, and influencing others to solve complex problems Experience mentoring engineers or contributing to engineering culture and practices Excellent problem-solving, written and verbal communication skills How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com , and we will confirm whether it is legitimate.