About the role
Who we are About Statsig Statsig is on a mission to fundamentally change how software is built, tested, and shipped. Thousands of companies use Statsig to deploy features safely, run experiments that drive understanding of their customers and business, and analyze user trends to inform their next investment areas. This isn't just about building a better A/B testing tool; this is about catalyzing positive change in how builders build, ultimately resulting in better products and happier customers!
About
the Team Experimentation is Statsig’s marquee product, and serves as the “front door” for most customers onto the Statsig platform. We pride ourselves on having the most advanced product experimentation offering on the market today, available in both a hosted (Statsig Cloud) deployment mode or native to customers’ warehouses (Statsig Warehouse Native). Statsig’s Experimentation team is constantly working to push the boundaries of product experimentation tooling, integrating cutting-edge statistical methods that enable our customers to run more accurate experiments, faster, and constantly leveling up our experimentation tooling to decrease the friction of scaling experimentation across teams. What you’ll do In this role, you will be responsible for providing technical leadership and expertise to our prospects and customers as they adopt and utilize our experimentation platform. You will be the primary technical point of contact for complex customer engagements, helping them understand the value of our product and evangelize utilization to the technology. The primary
responsibilities are to demonstrate the value of the product to prospective customers, identify pain and design solutions for them, lead to successful evaluations in the sales process, and advocate for our customers within the company.
Responsibilities Technical Pre-Sales: Conduct technical discovery calls with prospective customers to understand their specific needs and pain points. Develop and deliver compelling technical presentations and demos that showcase the value proposition of our product suite. Collaborate with sales teams to develop and execute effective sales strategies. Provide technical guidance and support to sales teams throughout the sales cycle. Technical Evangelization: Provide technical leadership and guidance to customers throughout the entire customer journey. Serve as a subject matter expert on our experimentation, feature management, and analytics product suites, its capabilities, and best practices. Conduct technical deep dives, proof of concepts, and troubleshooting sessions to resolve complex issues. Product Expertise & Customer Support: Stay up-to-date with industry trends and emerging technologies. Stay up-to-date on the latest product features and capabilities. Provide feedback to the product team on customer needs and market trends. Contribute to the development of technical documentation and training materials. Work closely with customers to ensure successful deployment and adoption of our platform. Provide technical support and troubleshooting assistance as required.
