About the role
Site Reliability Engineer (LATAM ONLY) Values
Benefits Jobs Jobs > Site Reliability Engineer (LATAM ONLY) Site Reliability Engineer (LATAM ONLY) Permanent Full time Remote Engineering Team 🔍 We’re on the lookout for a Site Reliability Engineer! 45-65K EUR | Full Remote (Latam) | Series A startup backed by top US VCs. At Agentero we believe in simple and smart solutions for complex problems. We are building cutting-edge technology to help insurance agents serve their customers more effectively and help them grow their businesses. We do so through a data-driven platform that provides insurance agents with market access to digital carriers. Agentero is a remote-first Silicon Valley startup with a top-talent team spread across Spain and the US. We've raised a $13.5M Series A, bringing our total funding to over $20M with participation of top investors like Foundation Capital (Uber, Netflix) or USV (Twitter, MongoDB) and Mundi Ventures (WeFox). It's going to be huge! This is just the start… 🚀 The Opportunity We're in search of a skilled Site Reliability Engineer based in Latin America to join our engineering team. This role works aligned with US business hours, enabling our follow-the-sun on-call model across our distributed team. You'll work on improving our observability stack, creating runbooks that transform incident learnings into automation, and building infrastructure improvements that scale with our growth. This role is ideal for someone who is passionate about reliability, allergic to manual toil, and believes that every incident is an opportunity to make the system better. 📣
What You'll Do Observability & Monitoring — You will design and implement monitoring solutions that alert on symptoms rather than outages, giving us early warning before our customers are impacted. Runbooks & Incident Response — You will create and maintain runbooks that document every action, turning findings into repeatable processes and eventually into automation. You'll participate in blameless post-mortems to prevent incidents from ever happening again. Infrastructure Improvements — You will build and maintain our cloud infrastructure using Infrastructure-as-Code principles, collaborating with backend engineers to improve service reliability and reduce manual work. On-Call (Business Hours) — You will participate in a business-hours on-call rotation aligned with the US timezone (roughly 9am-6pm EST/PST). Our distributed team across LATAM, US, and Spain enables a follow-the-sun model with no midnight pages. Engineering Excellence — You will help us build a culture of reliability that the whole team is proud of, championing automation, documentation, and continuous improvement. 👤