Social Media & Community Manager

• Develop and maintain a content calendar aligned with product launches, events, and marketing campaigns for our social media and community channels (like our industry publication, Counter Talk).
• Identify platform-specific content strategies on Instagram, Facebook, TikTok, X, YouTube, LinkedIn etc.
• Act as a curator of culture, staying attuned to new ideas, broader trends, and industry shifts, and translating insights into smart, on-brand content.Content Creation & Curation
• Write copy, design graphics, and produce multimedia content (in partnership with our Director of Brand and Creative), with a focus on showcasing coffee shop owners, their menus, producers and more. 
• Be able to film, edit, and turn around videos quickly, ensuring Dripos is keeping up with the pace of social trends.
• Ability to create content that further shapes Dripos’ brand voice and keep our visual guidelines in mind.
• Curate relevant third-party content to keep the feed engaging and informative.
• Collaborate with influencers in the space to enhance content. Manage the relationship from end to end. 
• Write blog posts and create videos for Counter Talk. 
• Be comfortable filming and editing videos for company use (example: for the sales, success or implementation teams).

Posting, Scheduling & Monitoring 

• Manage daily posting across platforms using tools like Buffer, Hootsuite, or native scheduling tools.
• Monitor and respond to all comments on our social media channels promptly and accurately. 
• Engage with followers, shops, influencers, and relevant conversations to build rapport.

User Community Building 

• Nurture relationships with early adopters, superfans, and advocates.
• Facilitate and moderate online and IRL communities (e.g., Discord, Slack, Reddit, or private forums).

Event Coordination

• Organize or promote community events, AMAs, product launches, giveaways, webinars, or user meetups.
• Engage with the coffee community online and IRL 

Feedback Loop

• Act as the bridge between the community and the product team.
• Gather feedback, monitor sentiment, and report insights regularly.

Performance Tracking & Reporting 

• Monitor KPIs such as reach, engagement, follower growth, CTR, and conversions. 
• Use tools like Google Analytics, Sprout Social, or native platform analytics.
• Analyze metrics that are tracked and think critically about how to improve upon them and grow following / engagement in the space.

What We’re Looking For

• 1-3+ years of relevant experience is preferred
• Track record of managing high-quality social feeds
• Desire to work in a very fast-paced environment
• Creative with a constant stream of original ideas, and ability pitching, refining and executing them
• Awareness of the nuances of each platform and an intuitive sense for what our audience wants to see, share, and discuss
• Analysis of content performance and proposals of smart, creative ways to improve future results
• Strong interest in the food and beverage industry
• Experience working in the coffee community is not required but a major plus
• Photography, video and design skills are not required but a major plus
• Strong written and verbal communication skills
• Excited to join a dynamic, in-person team in New York City
• Must be legally authorized to work in the United States without sponsorship
• Ability, willingness and excitement around travel in the United States 

Salary Range: ~$60 - 80K, based on experience

Benefits

• Full benefits, 401k, mental health stipend
• Paid lunches and late-night dinners
• Vision and dental benefits
• Unlimited PTO
• Relocation support for NYC

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.