Software Engineer + Customer Success
About the role
We’re looking for a key engineer that wants to be the first line of response with our customers. This is a technical software role that requires both customer support acumen and technical ability across VLSI/software development.
Who you are:
You want to be the first line of response with customers.
You want to bridge the gap between customer support and software development, and you’re excited to do both.
You move fast – by being resourceful, a self-starter, and caring intensely about the quality of your work.
You want to work at a scrappy startup that sets and meets aggressive goals.
You want to own/drive core product and write/ship code every day.
You are excited about transforming the way chips are built by the entire chip industry.
If this sounds like you, please apply to join the team!
What you’ll do:
- Manage our customer-facing issues and be the first line of response
- Maintain a strong understanding of our technical stack so you can resolve low-hanging customer issues
- Forward more complicated requests and issues to the engineering team with the right context
- Write code (Python/C++) that ships to Fortune 500s and chip unicorns
- Synthesize user feedback into product updates/features
Minimum requirements:
- Passionate and excited about chips and AI for EDA
- Experienced with designing ASICs using SystemVerilog and synthesis/verification tools (open-source and/or commercial)
- Experienced with common front-end EDA tools
- Good at writing/shipping high-quality code (Python/C++) quickly
