About the role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. As a key leader on Stord’s M&A Integration team, the Solutions Consultant is responsible for the technical and commercial success of our acquisitions. You will lead a specialized team of Solutions Engineers (Fulfillment and Parcel) to execute technical diligence, design end-to-end migration solutions, and develop solutioning and pricing for newly acquired customers. This is a player-coach role. As the “player,” you will bring deep, hands-on expertise in software and technical architecture to own the end-to-end solution design. As the “coach,” you will guide and mentor your team to deliver scalable, high-quality solutions across fulfillment, parcel, and software. Unlike a traditional pre-sales role, your focus is entirely post-acquisition. You will partner closely with M&A Program Managers to conduct deep-dive discovery into each acquired company’s technical and operational ecosystem. A core responsibility is translating their existing fulfillment, parcel, and software infrastructure into a comprehensive integration plan within Stord’s ecosystem. In parallel, you will identify and unlock opportunities for these customers to fully leverage Stord’s platform, driving incremental value beyond their current capabilities. We are seeking a hands-on technical leader with strong architectural expertise who can operate in a fast-paced, high-impact environment and design scalable, pragmatic integration solutions. This role reports directly to the Senior Manager of M&A Integration. What You’ll Do: Architect the Product Adoption Blueprint: Own the design of the M&A product adoption playbook, including standardized presentations, solution documentation, and pricing frameworks that clearly articulate the value of adopting Stord’s full ecosystem across fulfillment, parcel, and software. Lead the Technical Solutions Pod: Manage a small, high-performing team of Solutions Engineers. In this player-coach role, you will directly own the software solutions workstream while mentoring and directing your team across fulfillment and parcel workstreams. Standardize the Integration Process: Define and implement best practices for technical discovery, solution documentation, and structured handoff to implementation teams, ensuring a consistent, repeatable, and high-quality integration experience. Serve as the Lead Technical Strategist: Act as the primary technical authority for integrations. Conduct end-to-end gap analyses across all workstreams, engage key stakeholders, and synthesize technical insights to inform R&D and Product roadmap decisions. Basic Qualifications: Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, Operations Management, or a related technical field. 2–3 years of experience in Solutions Architecture, Technical Consulting, Sales Engineering, or Implementation roles within supply chain or enterprise software. Proven experience leading or mentoring technical teams, with the ability to manage multiple complex workstreams and drive execution to successful outcomes. Strong technical foundation in supply chain systems, including API integrations (REST, GraphQL), EDI, and enterprise platforms such as ERP, OMS, and WMS. Commercial acumen with experience supporting pricing models and structuring complex solution deals. Strong communication and stakeholder management skills, with the ability to translate technical complexity for both technical and non-technical audiences. Bonus Points: Direct experience working within a post-merger integration (PMI) environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.