About the role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. The Senior Human Resources Business Partner is responsible for aligning business objectives with our People strategy. This role will serve as a strategic partner to business leadership teams and will sit onsite. This partnership will be key to driving both the business and the people, with 2-way communication of expectations and priorities. This partnership is about cross-collaboration and relationship building to fuel growth for the evolving needs of Stord. The Senior HRBP will work with the People Partner Team, Business Leadership and other key stakeholders to develop programs that will continually elevate the caliber and value of Stord What You'll Do: Be an expert on the Supply Chain side of the business to be able to serve as a strategic thought partner on all people best-in-class strategies and initiatives centered around operations, management, and strategic priorities Develop and/or improve policies to ensure optimum, consistent operations in each building including attendance policies, employee handbooks, security policies, management training, and other initiatives for continuous improvement Anticipate business needs, think proactively, and respond quickly and appropriately Be an active advocate for the People side of the business working hand-in-hand with business leaders to drive business priorities while also upholding the People strategy Coach, develop and guide local People Operations Generalists as empowered advocates for local concerns and issues, seeking opportunities for improvement with you as their escalation and support Advise People Operations Generalists on sensitive work-related issues in the areas of conflict resolution, performance management, interpretation of company policy, culture and values, job mapping, leave accommodations, and other employment-related topics with an emphasis on self-advocacy (with you as their escalation and support) Advise 1P Leadership on best practices and recommended approaches for leveraging our tools and people processes to maximize employee performance, achieve organizational effectiveness, improve employee engagement and ensure legal compliance. Empower People Operations Generalists in local execution of these initiatives Analyze people data and understand trends to proactively provide solutions that support our business objectives, adherence to policy and cultural values With the collaborative participation of the People Operations Generalists, develop plans to promote an inclusive environment that is engaging, enabling and energizing, and one where our associates can thrive. What You'll Need: 6 years of experience within Human Resources/People Operations 3 years of experience in Human Resource Management Ability to influence at all levels, including Senior Leadership Ability to build relationships for partnering on key business priorities, working across the aisle to match business needs with people best practices Ability to thrive in a autonomous environment without a set playbook Ability to autonomously pivot between tactical and strategic A passion for building from the ground up Team-oriented in collaboration but strong in independent execution Proactive problem-solving/ conflict resolution skills Understanding of the evolving needs within a startup environment Experience supporting exempt and non-exempt employees Bonus Points: Bilingual in English/Spanish PHR, SHRM certification or related degree Expertise within the Supply Chain/Logistics industry We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.