About the role
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. Software Engineer at OpenGov, you will develop top-tier SaaS solutions that enhance efficiency, transparency, and accountability in government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Strong communication and collaboration skills are essential for maintaining the highest standards. Responsibilities: Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success. Generate clean, efficient, and well-documented software following industry best practices. Provide leadership and technical guidance to ensure the development of resilient, scalable SaaS applications. Collaborate with cross-functional teams to understand and translate business requirements into technical specifications. Troubleshoot, debug and resolve complex technical issues. Mentor and guide junior software engineers, fostering a culture of continuous learning and improvement. Contribute to OpenGov’s Engineering culture of innovation, leading-edge technology adoption and quality Cultivate customer empathy to ensure that the solutions exceed customer expectations. Drive continuous improvement of development processes, tools, and operational excellence. Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate. Requirements and Preferred Experience: Thrives in a fast-paced, high-growth, ambiguous environment. Demonstrated experience in working with customers to improve product experiences Experience working across the stack (frontend + backend) and comfort shipping features end-to-end Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required) BA/BS in a computer science-related field or equivalent experience required. 8+ years of experience in developing highly scalable cloud-native applications. Deep experience building applications on either Azure or AWS using the latest CI/CD and DevOps best practices Prior experience in building applications that leverage modern tools like Grafana for observability and performance monitoring Hands-on coding Proficiency in at least one of JavaScript/TypeScript, NodeJS, Python, Java or C/C++ is required. Typescript is preferrable. Proficiency with event-driven architecture, API integration, and GraphQL is a MUST Hands-on day to day usage of Claude or Cursor is a MUST. Copilot is acceptable, but claude / cursor is preferred. Understanding of AI concepts like skills, sub-agents, commands and rules is required. Hands-on knowledge of Playwright or K6 is a good to have. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families Flexible vacation policy and paid company holidays 401(k) with company match Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches.