Sr Technical Solutions (Backline)

Who We Are Our Team Databricks Ventures Contact Us Careers Working at Databricks Open Jobs Press Awards and Recognition Newsroom Security and Trust Security and Trust DATA + AI SUMMIT JUNE 15–18 | SAN FRANCISCO Don’t miss our biggest Summit yet. Save 50% with early-bird pricing. Register Ready to get started? Get a Demo DATA + AI SUMMIT JUNE 15–18 | SAN FRANCISCO Don’t miss our biggest Summit yet. Save 50% with early-bird pricing. Register Login Try Databricks Overview Culture

Benefits Diversity Engineering Research Students & new grads Back to search results Sr Technical Solutions (Backline) Japan Apply now P-1529 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Backline Technical Solutions Engineer, you will help our customers succeed with the Databricks Platform by resolving critical technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defence for engineering. You will ensure that all issues are vetted by you before they reach the engineering team. You will report to the Backline Engineering Team Manager. The impact you will have: Troubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs. Provide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback. Help the support team with detailed troubleshooting guides and runbooks. Contribute to automation and tooling initiatives to streamline daily troubleshooting. Partner with the engineering team and spread awareness of upcoming features and releases. Identify and contribute supportability features back into the product. Demonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues and requests. Participate in weekend and weekday on-call rotation. What we look for: 7+ years of industry experience Experience with supporting Java, Scala or Python-based applications. Expert in scripting using Python or Shell. Comfortable with black box troubleshooting. Experience in troubleshooting issues related to the "Distributed Big Data Computing" environment. Experience with SQL-based database systems. Experience in Linux and network troubleshooting is required. Experience with AWS, Azure or GCP related services. A bachelor's degree in Computer Science or a related field is required About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter , LinkedIn and Facebook .

Benefits At Databricks, we strive to provide comprehensive

benefits and

perks that meet the needs of all of our employees. For specific details on the

benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Why Databricks Discover For Executives For Startups Lakehouse Architecture Databricks AI Research Customers Customer Stories Partners Partner Overview Partner Program Find a Partner Partner Spotlight Cloud Providers Partner Solutions Why Databricks Discover For Executives For Startups Lakehouse Architecture Databricks AI Research Customers Customer Stories Partners Partner Overview Partner Program Find a Partner Partner Spotlight Cloud Providers Partner Solutions Product Databricks Platform Platform Overview Sharing Governance Artificial Intelligence Business Intelligence Database Data Management Data Warehousing Data Engineering Data Science Application Development Pricing Pricing Overview Pricing Calculator Open Source Integrations and Data Marketplace IDE Integrations Partner Connect Product Databricks Platform Platform Overview Sharing Governance Artificial Intelligence Business Intelligence Database Data Management Data Warehousing Data Engineering Data Science Application Development Pricing Pricing Overview Pricing Calculator Open Source Integrations and Data Marketplace IDE Integrations Partner Connect Solutions Databricks For Industries Communications Financial Services Healthcare and Life Sciences Manufacturing Media and Entertainment Public Sector Retail View All Cross Industry Solutions Cybersecurity Marketing Data Migration Professional Services Solution Accelerators Solutions Databricks For Industries Communications Financial Services Healthcare and Life Sciences Manufacturing Media and Entertainment Public Sector Retail View All Cross Industry Solutions Cybersecurity Marketing Data Migration Professional Services Solution Accelerators Resources Documentation Customer Support Community Learning Training Certification Free Edition University Alliance Databricks Academy Login Events Data + AI Summit Data + AI World Tour AI Days Event Calendar Blog and Podcasts Databricks Blog Databricks AI Research Blog Data Brew Podcast Champions of Data & AI Podcast Resources Documentation Customer Support Community Learning Training Certification Free Edition University Alliance Databricks Academy Login Events Data + AI Summit Data + AI World Tour AI Days Event Calendar Blog and Podcasts Databricks Blog Databricks AI Research Blog Data Brew Podcast Champions of Data & AI Podcast About Company

Who We Are Our Team Databricks Ventures Contact Us Careers Open Jobs Working at Databricks Press Awards and Recognition Newsroom Security and Trust About Company

Who We Are Our Team Databricks Ventures Contact Us Careers Open Jobs Working at Databricks Press Awards and Recognition Newsroom Security and Trust Databricks Inc. 160 Spear Street, 15th Floor San Francisco, CA 94105 1-866-330-0121 See Careers at Databricks © Databricks 2026 . All rights reserved. Apache, Apache Spark, Spark, the Spark Logo, Apache Iceberg, Iceberg, and the Apache Iceberg logo are trademarks of the Apache Software Foundation . Privacy Notice | Terms of Use | Modern Slavery Statement | California Privacy | Your Privacy Choices

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.