At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
Staff AI Engineer
The Role
We are looking for a talented Staff AI Engineer to help build and scale our AI Agent platform—a powerful system that autonomously interacts with customers, handling millions of conversations every month. In this role, you’ll design and deliver the software that enables local businesses to manage complex customer interactions automatically, book more appointments, and serve their customers more effectively across multiple channels (e.g., voice, SMS, chat).
If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!
What you will be doing
What you should have
What we hope you have
BENEFITS
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Podium is the all-in-one AI-powered lead management and communication platform used by more than 100,000 businesses to acquire and convert new customers. At the forefront of Podium’s innovation is its AI employee, who ensures businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. Podium helps businesses obtain more reviews, rank higher on Google, and consolidate lead channels. Businesses can call and text customers from the web and/or mobile app, send payment links, drive repeat business through bulk messages, and more—all managed and delivered from one easy-to-use dashboard. Additionally, with Podium’s AI Employee and automations, businesses can efficiently handle customer inquiries seamlessly across all communication channels, providing timely and accurate responses that drive sales. Podium’s innovative work has gained recognition on top industry lists, such as Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. Podium was founded in 2014 and is headquartered in Lehi, Utah. It is currently backed by Accel, Summit Partners, GV (formerly Google Ventures), and Y Combinator.
Salary
$190,000 - $215,000
Location
Lehi, UT, US
Experience
11+ years
Total raised
$440.0M
Last stage
Series D
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.