About the role
Job Application for Staff Product Designer, Business Banking at Monzo Back to jobs Staff Product Designer, Business Banking Cardiff, London or Remote (UK) Apply đ Weâre on a mission to make money work for everyone. Weâre waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ď¸ đLondon or UK Remote | đ° ÂŁ110,000 - ÂŁ125,000 + Stock Options + Benefits | Hear from the team ⨠âOur Design team Weâre a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. Weâre on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" Weâve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, weâre growing fast and looking for passionate designers to shape Monzoâs future and thereâs a huge opportunity to make your mark. Business Banking is on a mission to make money work for all small businesses around the world. Since launching in 2020, Monzo Business has grown to be the bank of choice for over 800,000 UK businesses, voted by our customers as Britainâs recommended business account for overall service quality. This is an exciting role for someone who loves getting close to complex problem spaces, shaping end-to-end experiences, and raising the bar for design craft. Youâll work across multiple squads within Business Banking, partnering closely with product, engineering, research and data to identify the biggest opportunities and bring them to life. This is a player-coach role, where youâll be hands-on in the work while also managing and developing a small number of designers. Youâll balance design strategy and delivery with people leadership, helping others grow while setting a high standard for quality and impact. đYouâll play a key role by... Setting the long-term design vision and leading large, end-to-end design projects in ambiguous problem spaces within Business Banking. Delivering high-impact design work while managing and developing a small number of designers. Navigating tradeoffs and guiding strategic decisions in an opinionated way. Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry. Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship. Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work. Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Designâs place at the heart of Monzo. Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 𤊠Weâd love to hear from you if⌠Youâre an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design. You have experience managing designers, and are excited to grow others while remaining hands-on in your craft. Youâre a strategic thinker who can shape product direction within a multi-squad domain and translate organisational goals into clear, actionable plans. You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals. Youâll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design. Youâre curious about continuing to develop your craft and keep learning about new tools, ways of working, and technology. You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality. Youâre a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business. Youâre passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation. Youâre pragmatic and proactive, always looking for ways to improve Designâs impact at Monzo while balancing the need to âget the job doneâ. đWhatâs in it for you đ°ÂŁ110,000 - ÂŁ125,000 + Stock Options âď¸ Weâll help you relocate to the UK. â We can sponsor your visa. đThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). â°We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. đÂŁ1,000 learning budget each year to use on books, training courses and conferences. đĄWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. â Plus lots more! đ The application journey has 3 key steps 30-minute call with our Recruiter, Tom 1-hour craft interview where youâll present a single case study to 2 members of our Design team 2 x 45-minute interviews covering Strategy & Impact and Leadership & Values This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Weâll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you donât miss out. #LI-TR1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf đşđ¸ Are you a US Person? * Select... A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident đ Please confirm your UK Right to Work status. * Select... We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. đ Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice (linked below) and confirm that you have. * Select... đ Candidate Data Privacy Notice . If youâd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name phonetically so we know how to pronounce it. Have you worked in a cross-functional team alongside Research, Product & Engineering? * Select... Have you designed end-to-end experiences for mobile native apps? * Select... Please share a link to your updated portfolio (including a password if this is password protected). * đ¤ Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. For more information on how we'll use this data, please read our candidate privacy notice . By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select... Do you identify as transgender? Select... What's your sexual orientation? Select... 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