Starlink Enterprise Account Manager (SMB/Fixed-Site)

requirements, schedules and risks Identify and lead implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the customer experience, or scale the business while balancing resources and headcount BASIC

QUALIFICATIONS: Bachelor's degree; OR high school diploma/equivalency certificate and 10+ years of professional business development, operations, engineering, or account management experience 3+ years of consulting or project management experience 3+ year experience in a customer-facing role PREFERRED SKILLS AND EXPERIENCE: Significant knowledge, experience, or interest in specific customer industries like (i.e. maritime, rail, trucking, agriculture, cellular backhaul, or satellite communications) Experience managing multiple projects and delivering under tight time and resource constraints Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer Significant technical knowledge of Starlink or telecommunications in at least one key area (e.g. satellites, ground network, user terminals, etc.) Demonstrated ability to turn customer feedback into actionable, smart improvements Excellent written and verbal communication skills, including ability to craft and present professional presentations Excellent empathy, active listening, and resiliency skills Ability to read contract documents and discern

requirements and deliverables ADDITIONAL

REQUIREMENTS: Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts Availability and willingness to travel up to 15% of the time as needed to customer sites/meetings This is NOT a remote position and would require relocation if not local to the Hawthorne, CA area

COMPENSATION AND

BENEFITS: Pay range: Enterprise Account Manager: $115,000.00 - $150,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and

perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use

requirements of the law. ITAR

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