About the role
About
the role At Rippling, the payroll imports organization is at the heart of our company's growth. As a Payroll Supervisor, you will manage a team of Payroll Analysts and own the growth and mentorship of individuals on
the team, build working relationships with various cross functional teams, compile various reports and monitor KPIs to determine the health of
the team and organization, and execute strategic opportunities for team improvement to drive overall business and organizational goals. This role requires effective project management and prioritization skills, robust understanding and familiarity with organizational goals and KPIs, clear written and verbal communication skills across various levels of technical audiences both internal and external, and the ability to identify and execute product and process improvement strategies to drive overall business goals. What you will do Motivate and lead a team of payroll operations specialists to execute on time payroll and ensure that
the team delivers services in line with business and customer expectations Hire and train new team members to support our market expansion and scaling operations Drive your team performance to ensure we are executing and meeting performance KPIs Monitor and report on
the team’s progress to ensure
requirements, KPIs and deadlines are met Facilitate training and development initiatives to build a skilled and high-performing team Develop best-in-class processes to scale day-to-day operations. Your goal is to create repeatable processes that eliminate room for manual error; these processes should be easy to learn, easy to expand to new use cases, and easy to measure. Support your team in driving issue resolutions and by communicating with various government agencies, partners and directly interfacing with our customers to resolve issues on their behalf Drive automated solutions that enable better efficiency and process improvement Work closely with US Payroll Engineering and Product teams to ensure that: Natively built payroll software supports key payroll and tax compliance
