About the role
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more. Workplace Experience Team Leader About the Role As the Workplace Experience Team Leader, you will be part of the Global Workplace Team, playing a pivotal role in ensuring our Barcelona and US offices are welcoming, engaging, and supportive of collaboration, creativity, and high performance. Along with the local team, you will hold full ownership of site operations, budgets, and vendor performance. You will be responsible for guaranteeing smooth operations, staying ahead of potential issues, and providing 7-star service to enable our employees and leadership to focus on our core mission without disruption. You will work with key stakeholders to understand their priorities, partner on key objectives, and keep them up to date on the progress of projects. What You’ll Do Workplace Experience: Oversee the daily employee and visitor experience in Barcelona while maintaining consistent 7-star service delivery across our US locations. Support the overall look and feel of the offices, including workspace layouts, interior design, branding, and workplace amenities in collaboration with Real Estate and Brand. Monitor workplace support tickets to guarantee resolution within established SLAs. Maintain up-to-date office information within our internal systems. Communicate essential facility updates and policy changes to the wider team. Work with the local teams to collect employees for feedback. Support the Community team in organizing internal events and initiatives. Facility Management: Oversee the daily operations and services of our Barcelona office (including maintenance, security, cleaning, canteen, barista and workplace services) while ensuring consistent service delivery across US offices (including snacks, beverages, coffee and office supplies). Ensure that our offices remain reliable and well maintained, ensuring proper function of building and security systems. This includes coordinating repairs, renovations, and business continuity with local teams. Ensure compliance with health & safety requirements, legal maintenance and legal inspections; while keeping documentation up to date and audit ready. Own the relationship with vendors, including vendor selection and contract management with local team support. Support and collaborate with other teams (TechOps, Finance, Legal, Procurement, Community, ESG, among others) Security Management: Implement and ensure compliance of local security procedures aligned with Perk’s global security strategy. Monitor and report security data, ensuring accuracy and reliability. Support audits and keep security documentation up to date. Sustainability Management: Develop and implement local sustainability initiatives to improve environmental performance in accordance with Perk’s sustainability strategy. Ensure tracking and reporting of environmental metrics, and compliance with regulations and standards. Financial Management: Develop and oversee the office's budgets, including operating costs and capital expenditures. Track expenditure, identify efficiencies, support forecasting, and ensure cost-effective practices. Team Management: Lead and mentor four Workplace Experience Specialists based in Barcelona, Boston and Chicago; and a Receptionist based in Barcelona. What We’re Looking For We are looking for an individual with a genuine passion for creating exceptional workplace experiences, combined with strong operational expertise, outstanding attention to detail, and a people-first mindset. We value extreme ownership and a 'get things done' attitude. Our ideal candidate will be someone with: Proven experience in workplace experience or facilities management, including at least three years in a leadership capacity. Fluency in English and Spanish, with strong written and verbal communication skills in both. Experience managing large, premium office spaces. Knowledge of facility maintenance and regulatory requirements (preferred). Comfortable building business cases and recommending vendor selections, including presenting recommendations to senior leadership. What We Offer Receive competitive compensation and equity ownership in Perk. Rest and recharge with our generous allocation of vacation days plus public holidays. Take control of your physical health with your choice of private healthcare or a gym allowance. Know that your loved ones are protected financially through your Life Insurance if the worst were to happen. Join our unforgettable Perk events, including our spectacular annual summer party. Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. Make your money go further with our flexible compensation plan. Focus on your family with 17 weeks’ paid parental leave during your child’s first year. Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. Broaden your horizons with up to 20 "Work from Anywhere" days per year. Nurture your language skills with in real-life English, Spanish and Catalan lessons. Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com , and we will confirm whether it is legitimate.