About the role
Accurx is where conversations happen with and about patients in the NHS For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication. What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe , our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. That sounds cool - what does the office have to do with it? In a word - EVERYTHING. Our AccuFolk are a team of 250 that focus on in-person collaboration in our Shoreditch office, and our space needs to facilitate this. From our own professional kitchen to our large events area, it's a beautiful and busy space that needs a creative Workplace & Facilities Lead to own the strategy and operations here. The challenges you’ll solve as a Workplace and Facilities Lead We don't just want an office manager; we want an expert who treats our workplace as a product. You’ll be the driving force behind our Shoreditch HQ that actually works for the people in it. From nailing the logistics of our legendary three-day summer conference to ensuring our kitchen is a sustainable powerhouse, you’ll lead a team of four to build an environment where some of the best talent in tech can solve healthcare’s biggest problems High-velocity operations: Owning the heartbeat of our Shoreditch HQ, ensuring every meter of the space - from our desks to meeting rooms - is optimised for a team that moves fast. Scaling the experience: Project managing high-impact moments, most notably our three-day summer conference , where you'll turn complex logistics into a seamless and fun team experience. Strategic supplier partnerships: Moving beyond the basic, you'll build and negotiate a network of external partners (hard and soft services) that can keep pace with our growth. Safety without the red tape: Integrating health, safety, and compliance into our workflows so they protect our team without slowing us down. Food as fuel: Partnering with our phenomenal in-house chefs to run a kitchen that’s not just "office
