Support and Operations Platform for Hardware Companies
Support and Operations Platform for Hardware Companies
Total raised
$500K
Last stage
Seed
Investors
Shivani Patel
Co-founder & CEO at Telemetron. Previously built all the AI support software for Starlink at SpaceX including an AI troubleshooting system to root-cause every customer support inquiry using Starlink device data. Led the development of the Starlink app/web chatbots and an AI copilot for customer support agents. Also built fully secure/on-prem coding agents for SpaceX engineers.
Hamza Shaikh
Cofounder & CTO of Telemetron. Rebuilt Starlink's multi-billion dollar ecommerce flow & solved global customer issues. Also added user referrals, managed localization, payment integrations, analytics, a/b testing, content management, SEO, some other things here and there.
LinkedInShivani Patel
Co-founder & CEO at Telemetron. Previously built all the AI support software for Starlink at SpaceX including an AI troubleshooting system to root-cause every customer support inquiry using Starlink device data. Led the development of the Starlink app/web chatbots and an AI copilot for customer support agents. Also built fully secure/on-prem coding agents for SpaceX engineers.
LinkedInNo applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.