Telemetron
Support and Operations Platform for Hardware Companies
About Telemetron
Telemetron is an AI-powered support and operations management platform tailored for hardware products (medical devices, consumer electronics, industrial hardware, robotics, and more).
Our platform unifies ticketing, device diagnostics, order tracking, field service, rma management, and product documentation into one intelligent system. Our AI agents connect directly to devices, APIs, and backend systems to deliver faster resolutions, smarter routing, and better support experiences.
Open positions (1)
Company details
Funding
Total raised
$500K
Last stage
Seed
Investors
Founders
Hamza Shaikh
Cofounder & CTO of Telemetron. Rebuilt Starlink's multi-billion dollar ecommerce flow & solved global customer issues. Also added user referrals, managed localization, payment integrations, analytics, a/b testing, content management, SEO, some other things here and there.
LinkedIn
Shivani Patel
Co-founder & CEO at Telemetron. Previously built all the AI support software for Starlink at SpaceX including an AI troubleshooting system to root-cause every customer support inquiry using Starlink device data. Led the development of the Starlink app/web chatbots and an AI copilot for customer support agents. Also built fully secure/on-prem coding agents for SpaceX engineers.
LinkedInWhat happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.