About the role
At Telemetron, we’re building the OS for Hardware Companies.
We help companies with physical products run their post-sales operations: from customer support to device fleet monitoring to field service, through a unified, intelligent platform.
We’re the all-in-one CRM + device management system for hardware teams. Companies building smart wearables, factory robots, EV chargers, medtech devices, and more. They use Telemetron to support customers, manage devices in the field, and resolve issues faster.
If you're excited about operating like a founder, solving deeply technical problems, and shaping a high-caliber engineering culture, we’d love to work with you.
In this role, you will...
- Build full-stack product features across our support, field service, and device monitoring platforms
- Ship AI-powered workflows that help hardware teams resolve customer issues using real-time data and LLMs
- Work directly with customers to understand pain points and shape the roadmap
- Own projects end-to-end: from product design to infrastructure - moving quickly and responsibly
- Contribute to our core architecture and help scale the platform as we grow
You might be a fit if...
- You love working fast, shipping often, and improving based on real user feedback
- You have strong fundamentals and write clean, efficient code
- You’re excited by the idea of building software that controls and interacts with physical devices in the real world
- You care about product quality and have an eye for good UX (even if you’re not a designer)
- You thrive in high-ownership environments and don’t wait around for permission
- You’re based in SF (or open to relocating) and want to be part of an in-person, high-trust team
About Telemetron
Telemetron is an AI-powered support and operations management platform tailored for hardware products (medical devices, consumer electronics, industrial hardware, robotics, and more).
Our platform unifies ticketing, device diagnostics, order tracking, field service, rma management, and product documentation into one intelligent system. Our AI agents connect directly to devices, APIs, and backend systems to deliver faster resolutions, smarter routing, and better support experiences.
Required skills
Job details
Salary
$120,000 - $180,000
Equity
0.25% - 1%
Location
San Francisco, CA
Experience
0+ years
Funding
Total raised
$500K
Last stage
Seed
Investors
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.
