About the role
Associate Client Success Manager (East Region)
> Panorama Education · United States (Remote) · Full-time · Posted 2026-07-10
Salary: USD 55,250–81,250
Workplace: remote
Department: Client Experience
Description
About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.
About the Role:
As an Associate Client Success Manager (ACSM), you will play a key role in supporting a portfolio of small districts through both relationship management and project execution. You’ll help districts get started with Panorama, stay on track throughout the year, and renew their partnerships by delivering an excellent client experience and showcasing impact.
This role blends strategic and operational responsibilities—managing onboarding and survey execution while also building relationships with district leaders and supporting account renewal. It’s ideal for career professionals eager to grow in education and customer success.
Requirements
Location:
- Eastern Time Zone
Relationship Support & Retention
- Serve as a primary point of contact for a large portfolio 100 partners, ensuring consistent, value oriented engagement.
- Support renewals by tracking contract timelines, managing documentation, and surfacing risks early.
