About the role
Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. DATES Start: 9/28/2026 End: 1/9/2027 Approximately six days per week and hours are typically 14:00 – 23:30 plus meetings and reporting work. Working from home for the prep period before install. Working onsite for the load in, event run, and strike. PAY RATE $400/day
ABOUT
THE ROLE The Event Supervisor will report directly to the Event Manager and manage the overall organization, planning and staffing for all guest facing staff operations and services to ensure a world class delivery and exceptional customer service. They will work with a local team of 15-20 each night, lead local decisions in regard to all guest facing services, and must be able to follow procedures set out by the Global team. DUTIES AND
RESPONSIBILITIES Manage the overall organization, planning and staffing for guest facing operations to ensure a successful event and positive guest experience Be in an event control position and communicate with all departments Work with Fever Ops On-site Coordinators regarding all ticketing operations and the set up of the POS systems at each point of sale Resolve customer complaints, concerns & general needs. Responsible for pre-show and post-show checklists Liaising with the local labor providing company for staff assigned to FOH and Retail Operations Validate employee schedules and time sheets. Maintain and encourage staff performance and growth over the course of the experience Crew/Staff welfare- ensure shift patterns are running smoothly & breaks are implemented. Management of all related work and facilities– e.g. toilets, cleaners, bins Maintain & manage the on-site equipment, ensuring all health & safety standards are followed Communicating with vendors to ensure smooth operations (custodian, security, F&B, Merch operator, etc) Overall control of the site in the event of adverse weather conditions- ensuring all wind management and safety plans are adhered to Implementation of Standard Operating Procedures across all functions, including but not limited to; Security, Medical, Car Parking, Guest Experience, Accessibility and Staffing PREFERRED