About the role
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description What You’ll Do You will develop new business sales revenue through account planning, territory planning, researching prospect customers and completing field-based sales activities within a defined set of prospects, territory or vertical. You will develop sales opportunities, identify the decision makers and build champions at CMO, COO and CTO level. You will listen, identify and understand clients/prospective clients needs and in order to deliver value and exceed expectations. You will be able to build relationships with multiple stakeholders and positively influence them. You will strive to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in
who we are, what we build and what we do.......we are led by character.
Who You Are You are one of the top 10% of the salespeople in your current company/division. You have a record of accomplishment of being one of the best. You are someone who pursues your passions with energy and commitment. You are incredibly smart and demonstrate great EQ (we are in a very fast-moving industry and you must be nimble of mind to keep up). You have 6+ years of successful Enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating complex & enterprise-wide SaaS deals. You have been successful in building relationships – Sprinklr is a best-in-class solution. We have succeeded because we genuinely care about how we make people feel. You share the same values and understand that relationships are everything and can use them to identify and develop new business opportunities. You love the Customer Experience revolution! Your desire and ability to embrace this change and understand how Sprinklr can impact the various functions of a global organisations is critical. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of
