koodos labs is hiring a Product Operations Lead to be the operational backbone of the product, design, and engineering team. Shelf (millions of users) is becoming a more complex system, and the team needs someone who keeps the shipping machine clear, coordinated, and fast — creating enough structure that Design can focus on craft, Engineering on shipping, and Leadership on the highest-leverage decisions.
This is a hands-on, highly collaborative, facilitation-heavy role with substantial ownership, expected to grow into broader operations leadership as the company scales. It is an execution-and-grind role, not a strategy or product-vision seat.
What you'll do:
Run the product operating system: sprint planning across Product, Eng, and Design; own the backlog as a living artifact; facilitate rituals with named decisions, owners, and follow-through; own release coordination, QA readiness, launch checklists, and cross-team comms.
Stay one step ahead: spot coordination failures, unclear ownership, missing decisions, and bottlenecks before they get expensive — and know when a decision is genuinely unresolved vs. just being avoided.
Own support operations: oversee the support op and contractors, keep intake/routing/resolution clean, and turn recurring support signals into product and engineering inputs.
Help an AI-native team operate like one: use AI aggressively to compress admin work, synthesize context, maintain artifacts, and build lightweight automations that let a small team operate at much greater scale.
Simplify process aggressively — we want less process with higher reliability, not more ceremony. In-person daily in NYC. Visa sponsorship available.
Koodos Labs is a New York-based products and research company founded in 2020, focused on building personal context infrastructure for the next generation of the internet. Their flagship product, Shelf, is a personal data manager and social network that enables users to collect, control, and connect their personal context—memories, preferences, and consumption patterns—so AI agents can work for them. The company's mission is to give people custody of their memory and let AI work for them, not the other way around, positioning itself as a pioneer in user-centric internet infrastructure.
Salary
$100,000 - $180,000
Location
New York, United States
Experience
5+ years
Total raised
$7M
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
Simona Ruzer
Co-founder
Clare Carroll
Co-founder
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.