What You'll Deliver in Your First 12 Months

• Design and implement new tiers of our subscription product.
• Drive meaningful engagement by evolving our loyalty program.
• Increase growth by finding the best moments to upsell the subscription.
• Improve re-engagement by building habits and triggers that bring users back for their next trip, not just their current one.

What Sets You Apart

• You operate at the intersection of product thinking and design leadership, bringing a clear point of view and the ability to influence direction, not just execute it.
• You have deep experience designing B2C subscription products, with a track record of shipping pricing, packaging, and upsell flows that move retention and LTV, not just conversion.
• You've built and shipped mobile products, and you understand what great mobile UX looks like from first interaction to long-term engagement. You know how to scale quality through strong design systems.
• You think like a product leader. You focus on the right problems, connect user needs with business impact, and make decisions that move the product forward, not just make it look better.
• You're comfortable in fast-moving, ambiguous environments. You take ownership and don't wait for perfect clarity, you create it.
• You work fast and pragmatically. You use tools like AI to explore ideas, validate directions, and accelerate your workflow. You know when to go deep in Figma and when to move on.
• You're an exceptional communicator. You align teams, influence stakeholders, and articulate product thinking in a way that drives decisions and builds trust.
• You collaborate closely with engineers, including distributed or external teams, and understand what it takes to turn ideas into production-ready solutions.
• You have a high bar for quality, but also strong judgment. You know when to refine and when to ship.
• You're fluent in business English.

Benefits

• Private life and health Insurance. 
• Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
• Annual travel allowance.
• Work from anywhere for up to 2 weeks/year.
• Language classes.
• Personalized progression plan. 
• Internal training programs and knowledge-sharing events.
• Unlimited, free use of AirHelp’s services.
• Pre-paid virtual card.
• Office commute subsidy.
• Access to mindfulness and well-being platform (Mindgram).
• Team days and Parties.

Apply

Apply at AirHelp

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